Emory Healthcare

Patient Access Engagement Liaison

Emory Healthcare

Atlanta, GA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Emory Healthcare, we are seeking a passionate and experienced Patient Access Engagement Liaison to join our team. This individual will play a key role in developing and implementing strategies to enhance patient access and engagement with our health care services.The ideal candidate will have excellent clinical and administrative skills, and be comfortable working in a fast-paced environment. We are looking for someone who has a proven track record of success in managing patient access initiatives and is committed to providing a superior patient experience.The Patient Access Engagement Liaison will ensure that all patient access initiatives are executed efficiently and effectively, while fostering a culture of collaboration and continuous improvement. The successful candidate must be an enthusiastic team player who is adept at building relationships and working with diverse groups of stakeholders. A strong customer service orientation, excellent written and verbal communication skills, and a commitment to quality are essential.We are looking for candidates who hold a Bachelor’s degree and have at least three years of experience in a related role. Experience with electronic medical records, hospital registration systems, and health information technology is preferred.If you are passionate about improving patient access and engagement and are looking for a challenging and rewarding opportunity, we want to hear from you!

Responsibilities:

  1. Develop and implement strategies to enhance patient access and engagement with our health care services.
  2. Ensure that all patient access initiatives are executed efficiently and effectively.
  3. Foster a culture of collaboration and continuous improvement.
  4. Build relationships and work with diverse groups of stakeholders.
  5. Provide superior customer service to all patients.
  6. Maintain excellent written and verbal communication skills.
  7. Ensure quality of patient access initiatives.
  8. Manage electronic medical records, hospital registration systems, and health information technology.
  9. Monitor trends in patient access and engagement and recommend solutions.
  10. Participate in meetings and committees related to patient access and engagement.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Excellent Customer Service Skills

  • Strong Communication And Interpersonal Skills

  • Knowledge Of Customer Service Software

  • Databases

  • And Tools

  • Proven Ability To Multitask

  • High Level Of Critical Thinking

  • Ability To Maintain Patient Confidentiality And Privacy

  • Ability To Work Collaboratively With Staff From Various Disciplines

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Scheduling

  • Multitasking

  • Problem Solving

  • customer service

  • Medical Terminology

  • Empathy

  • Organization

  • Patient relations

  • Healthcare Knowledge

  • Follow-Up

  • Appointment Coordination

  • Billing Processes

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • self-motivation

  • flexibility

  • Teamwork

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Patient Access Engagement Liaison in Atlanta, GA, USA is $53,000 - $91,000 per year. The salary range can vary depending on experience and location.

Additional Information
Emory Healthcare is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 2nd, 2023
Apply BeforeMay 22nd, 2025
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About Emory Healthcare

319917 Emory Healthcare, part of Emory University, is the largest health care system in the state of Georgia.

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