Patient Access Representative

Are you passionate about providing exceptional patient care and dedicated to delivering the best customer service? Emory Healthcare is seeking a Patient Access Representative to join our team. This individual will have a critical role in providing a positive patient experience from the start of their visit.The ideal candidate must possess the ability to handle a variety of customer service duties in a fast-paced environment. They must be a strong communicator and possess excellent interpersonal skills. The Patient Access Representative must also be detail-oriented, with the ability to multitask and prioritize.If you have experience in a customer service role and are interested in joining a world-class healthcare team, we encourage you to apply for this position.

Responsibilities:

1. Greet patients in a friendly and professional manner and provide exceptional customer service.
2. Accurately collect and verify patient information, including insurance and demographic information.
3. Schedule appointments and register patients.
4. Explain patient policies and procedures.
5. Answer patient phone inquiries and provide support to ensure a positive customer experience.
6. Follow up with patients regarding their appointments.
7. Assist with payment processing and resolve any billing inquiries.
8. Ensure all paperwork is completed accurately and in a timely manner.
9. Maintain records and generate reports as needed.
10. Maintain a clean and organized work area.

According to JobzMall, the average salary range for a Patient Access Representative in Atlanta, GA, USA is between $20,000 and $35,000. This range may change depending on the experience and qualifications of the individual.

319917 Emory Healthcare, part of Emory University, is the largest health care system in the state of Georgia.