Patient Access Scheduler

Answer inbound calls in high volume call center environment. Greets callers in an enthusiastic manner providing exceptional customer service and positive attitude at all times. Enters all patient demographic, medical and financial information accurately into Cerner Millennium Scheduling system. Maintain basic understanding of insurance, pre-certification and referrals. Performs scheduling functions in accordance with policies and procedures. Responsible for the scheduling, rescheduling and cancellation of all outpatient and procedures These services include but not limited to: radiology, laboratory, cardiopulmonary, sleep center, rehab services, outpatient services, and dietitian services. Maintains a good working relationships with physician offices and fellow colleagues within the hospital. Ensures confidentiality of patient information. Communicate and coordinate with other work units and other hospital departments to facilitate accurate and complete registrations/scheduling. Remain current with outpatient procedure knowledge and provides clinical prep instructions to callers as needed. Provide timely responses to all inquiries (verbal / written) regarding patient accounts.

According to JobzMall, the average salary range for a Patient Access Scheduler in 59 Executive Park S, Atlanta, GA 30324, USA is $34,000 to $44,000 per year. The exact salary range may depend on the individual's experience and qualifications.

319917 Emory Healthcare, part of Emory University, is the largest health care system in the state of Georgia.