Extended Stay America

Guest Services Representative

Extended Stay America

Edison, NJ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Extended Stay America, we take pride in ensuring that our guests have a comfortable and enjoyable stay. We are currently seeking an enthusiastic Guest Services Representative to join our team and help us provide our guests with the best possible service. The successful candidate will possess excellent customer service skills and a commitment to making our guests’ experience a positive one.The ideal candidate for this position will have a minimum of one year of experience in a hospitality industry role, such as a hotel front desk, or a customer service role, and be knowledgeable of hotel operations and customer service techniques. They will also have strong communication and problem-solving skills and be able to work independently while following company procedures. The ability to work a flexible schedule, including nights and weekends, is also required.If you are an energetic and customer-focused individual, who is eager to deliver an outstanding guest experience, we want to hear from you!

Where is this job?
This job is located at Edison, NJ, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Ability To Multi-Task

  • Computer Proficiency

  • Knowledge Of Hospitality Industry

  • Ability To Problem Solve

  • Friendly

  • Outgoing Personality

  • Knowledge Of Local Area

  • Cash Handling Experience

Required Skills
  • Communication

  • Organization

  • Problem-Solving

  • Multi-tasking

  • Cash-handling

  • Greeting

  • Customer-Service

  • Record-Keeping

  • Product-Knowledge

  • Inventory-Management

  • Check-In

  • Complaint-Resolution

  • Reservation-Taking

  • Check-

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • self-motivation

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Guest Services Representative in Edison, NJ, USA is between $20,000 and $30,000 per year. This range is based on the current average salaries of Guest Services Representatives in the Edison, NJ, USA area.

Additional Information
Extended Stay America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 14th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Extended Stay America

Extended Stay America, Inc. is the operator of an economy, extended-stay hotel chain consisting of 629 properties in the United States and Canada.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started