
Guest Services Representative
At Extended Stay America, we take pride in ensuring that our guests have a comfortable and enjoyable stay. We are currently seeking an enthusiastic Guest Services Representative to join our team and help us provide our guests with the best possible service. The successful candidate will possess excellent customer service skills and a commitment to making our guests’ experience a positive one.The ideal candidate for this position will have a minimum of one year of experience in a hospitality industry role, such as a hotel front desk, or a customer service role, and be knowledgeable of hotel operations and customer service techniques. They will also have strong communication and problem-solving skills and be able to work independently while following company procedures. The ability to work a flexible schedule, including nights and weekends, is also required.If you are an energetic and customer-focused individual, who is eager to deliver an outstanding guest experience, we want to hear from you!
Excellent Customer Service Skills
Ability To Multi-Task
Computer Proficiency
Knowledge Of Hospitality Industry
Ability To Problem Solve
Friendly
Outgoing Personality
Knowledge Of Local Area
Cash Handling Experience
Communication
Organization
Problem-Solving
Multi-tasking
Cash-handling
Greeting
Customer-Service
Record-Keeping
Product-Knowledge
Inventory-Management
Check-In
Complaint-Resolution
Reservation-Taking
Check-
Communication
Leadership
Negotiation
Time management
Interpersonal Skills
self-motivation
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Guest Services Representative in Edison, NJ, USA is between $20,000 and $30,000 per year. This range is based on the current average salaries of Guest Services Representatives in the Edison, NJ, USA area.
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Extended Stay America, Inc. is the operator of an economy, extended-stay hotel chain consisting of 629 properties in the United States and Canada.

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