Extended Stay America

Frequently Asked Questions about Extended Stay America Careers

Looking for more information about Extended Stay America, its products and services, and its work culture? Our comprehensive FAQs section has you covered. Explore a wide range of topics, including job opportunities, career development, employee benefits, and more, and get the answers you need to make informed decisions about your career.

What is Extended Stay America?

Extended Stay America is a chain of hotels that specializes in offering long-term stay accommodations. It provides affordable, convenient and comfortable lodging with amenities such as fully equipped kitchens, free Wi-Fi, and on-site laundry facilities. It is the largest provider of extended stay accommodations in the United States.

What types of jobs does Extended Stay America offer?

Extended Stay America offers a variety of jobs including Guest Service Representatives, Housekeepers, Maintenance Technicians, Front Desk Agents, Night Auditors, and Corporate positions such as Marketing, Human Resources, and Accounting.

Are benefits offered at Extended Stay America?

Yes, Extended Stay America offers a variety of benefits including health and medical coverage, paid time off, life insurance, 401(k) retirement plan, discounts on hotel stays, and discounts on select products and services.

What is the application process for Extended Stay America?

The application process for Extended Stay America is as follows: 1. Visit the Extended Stay America website to check availability and pricing at the desired location. 2. Select the desired room type and check-in date. 3. Fill out the online application form with your personal and payment information. 4. Submit the application. 5. Receive confirmation of your reservation via email. 6. Upon check-in, present your valid government-issued photo ID and a valid credit card to cover any additional charges.

Does Extended Stay America offer paid vacation and sick time?

Yes, Extended Stay America offers paid vacation and sick time to eligible employees. Paid vacation and sick time are part of the company's benefits package and vary by position and location.

Is on-the-job training available at Extended Stay America?

Yes, Extended Stay America offers on-the-job training to new hires. This training may vary depending on the position and location, but typically covers topics such as customer service, housekeeping, and facility operations.

What is the starting pay rate for Extended Stay America positions?

The starting pay rate for Extended Stay America positions varies depending on the position, location, and other factors.

Is there an employee discount program at Extended Stay America?

Yes, Extended Stay America offers an employee discount program. Employees can receive a discounted rate on stays at Extended Stay America hotels.

Is there an employee referral program at Extended Stay America?

Yes, Extended Stay America offers an employee referral program. Eligible employees can receive a referral bonus for referring qualified candidates for open positions.

How often are performance reviews conducted for Extended Stay America employees?

Performance reviews for Extended Stay America employees are conducted on an annual basis.

What is the dress code for Extended Stay America employees?

The dress code for Extended Stay America employees is business casual. Employees should dress in clothing that is neat, professional, and appropriate for the work environment. Men should wear dress slacks or khakis with a collared shirt and dress shoes. Women should wear dress slacks, skirts, blouses, or dress shirts with dress shoes.

Is there a retirement plan available at Extended Stay America?

No, Extended Stay America does not offer a retirement plan.

Is a company car available for Extended Stay America employees?

Yes, Extended Stay America offers company cars to employees who meet certain criteria. Employees must have held a full-time position for at least one year and have a valid driver's license in order to be eligible for a company car.

Does Extended Stay America offer flexible work hours?

No, Extended Stay America does not offer flexible work hours. Most positions are full-time and require employees to work a set number of hours.

Does Extended Stay America offer job sharing programs?

No, Extended Stay America does not offer job sharing programs.

What is the promotion process for Extended Stay America employees?

The promotion process for Extended Stay America employees is based on performance and individual potential. The process begins with the completion of a self-assessment assessing the individual's current performance and potential for advancement. This assessment is then reviewed by the employee's supervisor who then provides feedback and guidance on the individual's career path. The employee's performance is then evaluated by the department manager and the Human Resources Department. If the individual is found to be suitable for promotion, they will be notified and offered the position.

What types of career development opportunities are available at Extended Stay America?

At Extended Stay America, career development opportunities include: 1. On-the-job training programs: Extended Stay America offers a variety of on-the-job training programs designed to help employees learn new skills and develop their existing ones. 2. Leadership development programs: Extended Stay America provides leadership development opportunities for employees who are looking to take on more responsibility and grow within the organization. 3. Mentorship programs: Employees can take advantage of mentorship programs to learn from more experienced colleagues and gain valuable insight into their areas of expertise. 4. Educational opportunities: Employees can take advantage of educational opportunities offered through Extended Stay America to further their career and gain new skills and knowledge. 5. Professional development courses: Extended Stay America offers a variety of professional development courses that can help employees learn new skills and grow in their careers. 6. Networking events: Employees can attend networking events to meet and connect with other professionals in the hospitality industry. 7. Career advancement opportunities: Extended Stay America offers employees the chance to apply for promotions and advance their careers within the organization.

Does Extended Stay America offer international work opportunities?

No, Extended Stay America does not offer international work opportunities.

What type of employee recognition programs are available at Extended Stay America?

Extended Stay America offers a variety of employee recognition programs, such as its Stay Achiever program, which recognizes employees who demonstrate exceptional customer service; its Star Performer program, which rewards employees for outstanding performance; its Team Member of the Month program, which recognizes one employee each month who has gone above and beyond the call of duty; and its Long Service Award program, which recognizes employees who have reached five or more years of service.

Is there a bonus program at Extended Stay America?

Yes, Extended Stay America offers a Rewards Program which provides rewards points for every dollar spent on eligible stays. Rewards points can be redeemed for free nights, gift cards, and other exclusive offers.