Extra Space Storage

Frequently Asked Questions about Extra Space Storage Careers

Looking for more information about Extra Space Storage, its products and services, and its work culture? Our comprehensive FAQs section has you covered. Explore a wide range of topics, including job opportunities, career development, employee benefits, and more, and get the answers you need to make informed decisions about your career.

What positions are available at Extra Space Storage?

Positions available at Extra Space Storage may include: Area Manager, District Manager, Facility Manager, Assistant Manager, Customer Service Representative, Sales Representative, Lead Associate, and Maintenance Technician.

What are the key responsibilities of an Extra Space Storage team member?

1. Provide exceptional customer service to all customers, both in-person and over the phone. 2. Ensure a positive atmosphere for customers and colleagues. 3. Maintain the safety and security of the facility, including monitoring video surveillance. 4. Assist customers with their storage needs, including renting storage units, accepting payments, and providing helpful advice. 5. Prepare and maintain records and reports related to facility operations. 6. Keep the facility and storage units clean and organized. 7. Perform other duties as assigned by management.

How old do you have to be to work at Extra Space Storage?

The minimum age to work at Extra Space Storage is 18 years old.

Are there any benefits or perks for working at Extra Space Storage?

Yes, Extra Space Storage offers a variety of benefits and perks to its employees. These include medical, dental, and vision insurance; 401(k) retirement plans; paid holidays and vacation; employee discounts; and more.

Do I need any special qualifications to work at Extra Space Storage?

No, you do not need any special qualifications to work at Extra Space Storage. However, past experience in customer service or sales can be beneficial.

What kind of training do Extra Space Storage employees receive?

Extra Space Storage employees receive comprehensive training in customer service, sales, and operations. This training includes topics such as facility operations, rental and sales policies, and customer service techniques. Additionally, the company provides online training and development courses for employees.

What is the work environment like at Extra Space Storage?

Extra Space Storage has a positive and supportive work environment. Employees are encouraged to be professional and courteous and work together to provide excellent customer service. Employees receive competitive pay and benefits, as well as opportunities for growth and development. The company also emphasizes safety and security, and provides employees with training to ensure the safety of customers and staff.

Does Extra Space Storage offer flexible hours?

Yes, Extra Space Storage offers flexible hours with access 7 days a week. Hours may vary by location.

How do I apply for a job at Extra Space Storage?

You can apply for a job at Extra Space Storage by visiting their website at www.extraspace.com/careers. You can search for open positions and submit an online application for the job that you are interested in.

What is the salary for positions at Extra Space Storage?

The salary for positions at Extra Space Storage depends on the specific job and level of experience. Typical salaries range from $10 to $20 per hour. Some positions may also offer bonuses and other benefits.

What types of opportunities are there for advancement at Extra Space Storage?

Extra Space Storage offers a variety of opportunities for advancement, such as promotions to management positions, training programs, and openings for new positions. Managers have the opportunity to move to different regions and become district and regional managers. They also offer a sales and operations training program and a leadership development program for those interested in leadership roles. In addition, they have openings for corporate positions in areas such as marketing, human resources, legal, finance, and technology.

Does Extra Space Storage offer part-time or full-time positions?

No, Extra Space Storage does not offer any positions. They are a self-storage company and do not employ any staff.

Is there an employee discount program at Extra Space Storage?

Yes, Extra Space Storage has an employee discount program. Benefits-eligible employees can receive discounts on storage rentals, moving supplies, and other services.

How long does the hiring process typically take?

The length of time varies by company and the specific job you are applying for. Generally, the hiring process can take anywhere from a few days to several months, depending on the complexity of the position and the number of applicants.

What kind of benefits does Extra Space Storage offer?

Extra Space Storage offers a variety of benefits to its employees, including a competitive salary, medical and dental insurance, 401(k) matching, paid vacation and sick days, life and disability insurance, and a flexible spending account. Additionally, the company offers employee discounts, education assistance and tuition reimbursement, and rewards and recognition programs.

Does Extra Space Storage provide relocation assistance?

No, Extra Space Storage does not provide relocation assistance.

Does Extra Space Storage offer tuition reimbursement?

Extra Space Storage does not offer tuition reimbursement.

What kinds of support do Extra Space Storage employees receive?

Extra Space Storage employees receive comprehensive support from the company in many different ways. This includes training and development opportunities, competitive salaries and benefits, flexible scheduling, a strong safety culture, and access to a variety of resources and tools to help them succeed. Employees also benefit from a positive and supportive work environment, with a focus on collaboration and teamwork.

What is the dress code for working at Extra Space Storage?

The dress code for working at Extra Space Storage is business casual. This means that employees should dress in a neat and professional manner. Examples of appropriate attire may include collared shirts, slacks, khakis, sweaters, and skirts. Employees should avoid wearing jeans, shorts, t-shirts, sandals, and flip-flops.

Does Extra Space Storage provide health insurance?

No, Extra Space Storage does not provide health insurance.