FactSet Research Systems

Advisor, Client Solutions

FactSet Research Systems

Hyderabad, Telangana, India
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We're looking for an Advisor, Client Solutions at FactSet Research Systems to join our team and provide exceptional customer service to our clients. Our ideal candidate is a customer service professional with excellent communication skills and a passion for helping others. They should be highly organized, proactive, and have a keen eye for detail.The Advisor, Client Solutions will be responsible for providing clients with the highest standard of technical and product support. This role requires an individual who can quickly and accurately diagnose problems, develop solutions, and proactively consult with clients to ensure their success.Qualifications for this position include:• Bachelor’s degree, preferably in a field related to finance, accounting, or business• A minimum of 5 years of customer service experience, preferably in a technical support role• Excellent communication and interpersonal skills• Proficiency with computers and software applications• Ability to work independently and as part of a team• Ability to prioritize tasks and manage time effectivelyIf you are an enthusiastic problem-solver looking to make a lasting impact in the lives of our clients, we would love to hear from you.

Responsibilities: • Provide exceptional customer service to clients • Quickly and accurately diagnose problems and develop solutions • Proactively consult with clients to ensure their success • Ensure clients receive the highest standard of technical and product support • Prioritize tasks and manage time effectively • Work independently and as part of a team • Communicate effectively with clients and teammates • Remain up-to-date on industry trends and developments • Troubleshoot any customer service issues that may arise

Where is this job?
This job is located at Hyderabad, Telangana, India
Job Qualifications
  • Strong Communication Skills

  • Customer Service Experience

  • Problem-Solving Abilities

  • Analytical Thinking

  • Computer Proficiency

  • Organizational Skills

  • Knowledge Of Factset Products And Services

  • Experience In Financial Services Industry

Required Skills
  • Risk Management

  • Research

  • Project Management

  • Planning

  • Communication

  • Negotiation

  • Leadership

  • Analytics

  • Business acumen

  • Problem-Solving

  • Interpersonal

  • Relationship-Building

  • Advisory

  • Client Solutions

  • Financial Literacy

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • self-motivation

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Advisor, Client Solutions in Hyderabad, Telangana, India is approximately ₹2,37,000 to ₹5,54,000 per annum. This range is variable depending on experience, qualifications, and other factors.

Additional Information
FactSet Research Systems is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesHindi
Job PostedSeptember 21st, 2023
Apply BeforeMay 22nd, 2025
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About FactSet Research Systems

FactSet Research Systems Inc., trading as FactSet, is a financial data and software company headquartered in Norwalk, Connecticut, United States. The company provides financial information and analytic software for investment professionals.

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