FactSet Research Systems

Client Solutions Internship

FactSet Research Systems

New York, NY, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a passionate problem-solver with a strong interest in the financial industry? Do you have a knack for finding creative solutions to complex client problems? If so, we’d like to hear from you! FactSet Research Systems is looking for a Client Solutions Intern to join our team and help us provide top-notch customer support.As a Client Solutions Intern, you will be responsible for helping FactSet Research Systems clients navigate our products and services. You will provide technical support, research product issues, and develop solutions to guarantee customer satisfaction. To be successful in this role, you should have a strong understanding of financial concepts and a knack for customer service.The ideal candidate should meet the following qualifications:• Bachelor’s degree in Finance, Economics, Business Administration, or a related field• Knowledge of financial markets and financial terminology• Excellent problem-solving skills• Outstanding communication and interpersonal skills• Ability to work both independently and in a team environment• Proficiency with Microsoft Office SuiteIf you think you have what it takes to join the FactSet Research Systems team, we’d love to hear from you.

Responsibilities: • Assist clients to navigate FactSet Research Systems products and services • Provide technical support and troubleshoot product issues • Develop solutions to ensure customer satisfaction • Monitor customer feedback and develop strategies to improve customer service • Analyze financial markets and maintain knowledge of financial terminology • Work independently and collaboratively with other team members • Utilize Microsoft Office Suite to generate reports and presentations for clients • Maintain strong customer relationships and ensure customer satisfaction

Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Strong Communication Skills

  • Knowledge Of Financial Markets

  • Customer Service Experience

  • Analytical Thinking

  • Proficiency In Microsoft Office

  • Organization Skills

  • Ability To Work Independently

  • Problem-Solving Ability

Required Skills
  • Financial Analysis

  • Research

  • Project Management

  • Data Analysis

  • Communication

  • Microsoft Office

  • Technical Support

  • Problem Solving

  • Database Management

  • customer service

  • Report Writing

  • Collaboration

  • presentations

  • Client Relations

  • Market Knowledge

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Solutions Internship in New York, NY, USA is $25,000 to $30,000 per year. This salary range will vary depending on the company, the size of the company, the industry, and the location.

Additional Information
FactSet Research Systems is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 21st, 2023
Apply BeforeMay 22nd, 2025
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About FactSet Research Systems

FactSet Research Systems Inc., trading as FactSet, is a financial data and software company headquartered in Norwalk, Connecticut, United States. The company provides financial information and analytic software for investment professionals.

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