FactSet Research Systems

Specialist Real Time, Client Solutions

FactSet Research Systems

Manila, Metro Manila, Philippines
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We are seeking a highly skilled and motivated Specialist Real Time, Client Solutions to join our dynamic team at FactSet Research Systems. As a leading provider of financial data and analytics solutions, we are looking for an individual who is passionate about real-time market data and has a strong understanding of the financial industry. In this role, you will be responsible for providing technical support and solutions to our clients, ensuring they have access to the most accurate and timely information to make informed investment decisions. The ideal candidate will have a proven track record of success in a similar role, excellent communication skills, and a strong ability to problem-solve in a fast-paced environment. If you thrive on challenges and have a deep understanding of real-time market data, we encourage you to apply for this exciting opportunity.

  • Provide technical support and solutions to clients using FactSet's real-time market data and analytics solutions
  • Ensure timely and accurate delivery of real-time market data to clients
  • Collaborate with cross-functional teams to troubleshoot and resolve client issues
  • Develop and maintain strong relationships with clients, anticipating their needs and providing proactive solutions
  • Train clients on how to use FactSet's real-time data and analytics tools effectively
  • Stay updated on industry trends and developments related to real-time market data and provide insights to clients
  • Conduct regular check-ins with clients to gather feedback and identify areas for improvement
  • Conduct market research and analysis to identify potential clients and opportunities for growth
  • Create and maintain documentation for client solutions and processes
  • Participate in team meetings and contribute ideas for improving client satisfaction and retention
  • Continuously develop and enhance knowledge of FactSet's products and services to better support clients.
Where is this job?
This job is located at Manila, Metro Manila, Philippines
Job Qualifications
  • Extensive Knowledge Of Real-Time Financial Data And Market Trends: A Specialist In This Role Should Possess A Deep Understanding Of Real-Time Financial Data And Be Able To Stay Up-To-Date With Market Trends In Order To Provide Accurate And Timely Solutions To Clients.

  • Strong Analytical And Problem-Solving Skills: Candidates For This Position Should Be Able To Analyze Complex Data Sets And Identify Solutions To Meet Client Needs. They Should Also Possess Strong Problem-Solving Skills To Troubleshoot Any Issues That May Arise.

  • Excellent Communication And Interpersonal Skills: As A Specialist In Client Solutions, Effective Communication And Interpersonal Skills Are Essential For Building And Maintaining Relationships With Clients. Candidates Should Be Able To Articulate Technical Information In A Clear And Concise Manner.

  • Experience With Factset Products And Services: Familiarity With Factset's Suite Of Products And Services Is Important For This Role, As It Will Allow The Specialist To Quickly Understand Client Needs And Provide Relevant Solutions.

  • Ability To Work In A Fast-Paced Environment: The Financial Industry Moves Quickly, And The Specialist In This Role Should Be Able To Thrive In A Fast-Paced, High-Pressure Environment. They Should Be Able To Prioritize Tasks Effectively And Work Efficiently To Meet Tight Deadlines.

Required Skills
  • Financial Analysis

  • Market Research

  • Technical Support

  • Product knowledge

  • Data Visualization

  • Team collaboration

  • Client Relationships

  • Problem-Solving

  • Effective communication

  • Client management

  • Project

  • Real-Time Data

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Specialist Real Time, Client Solutions in Manila, Metro Manila, Philippines is between PHP 25,000 to PHP 40,000 per month. This may vary depending on the specific company, years of experience, and additional skills and qualifications. Some companies may also offer additional benefits such as bonuses, allowances, and healthcare packages.

Additional Information
FactSet Research Systems is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 2nd, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About FactSet Research Systems

FactSet Research Systems Inc., trading as FactSet, is a financial data and software company headquartered in Norwalk, Connecticut, United States. The company provides financial information and analytic software for investment professionals.

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