
Financial Services Account Associate II
Are you a detail-oriented and driven individual looking to further your career in the financial services industry? Look no further than Fidelity National Information- FIS! We are currently seeking a highly motivated and organized Account Associate II to join our dynamic and growing team. As a leading provider of technology solutions for the financial industry, FIS offers a fast-paced and challenging work environment where you can utilize your skills and expertise to make a meaningful impact. If you possess a strong background in financial services and a passion for delivering exceptional customer service, we want to hear from you!
- Manage and maintain existing client accounts by providing exceptional customer service and building strong relationships with key stakeholders.
- Monitor and analyze financial data to ensure accuracy and compliance with industry regulations.
- Collaborate with cross-functional teams to identify and implement process improvements to increase efficiency and productivity.
- Develop and maintain a deep understanding of FIS products and services to effectively communicate value propositions to clients.
- Conduct regular account reviews to identify opportunities for upselling and cross-selling FIS solutions.
- Prepare and present reports on account performance and progress to senior management.
- Proactively identify and address client concerns and issues, and work with internal teams to resolve them in a timely manner.
- Stay up-to-date with industry trends and developments to provide valuable insights and recommendations to clients.
- Assist with the onboarding of new clients, and provide training and support as needed.
- Maintain accurate and detailed records of client interactions and account activities.
- Adhere to company policies and procedures, and comply with all relevant industry regulations.
- Continuously strive to meet and exceed performance targets and contribute to the overall success of the team and organization.
Bachelor's Degree In Finance, Accounting, Or Related Field
Strong Knowledge Of Financial Products And Services, Including Banking, Investments, And Insurance
Minimum Of 2 Years Of Experience In Financial Services, Preferably In Account Management Or Customer Service
Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients And Internal Teams
Proficiency In Microsoft Office And Experience With Crm Software, Preferably Salesforce.
Risk Management
Financial Reporting
Data Analysis
Communication
Time Management
customer service
Relationship Management
bookkeeping
Compliance
Teamwork
Problem-Solving
Investment Knowledge
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Financial Services Account Associate II in Poznań, Poland is between 7,000 PLN to 10,000 PLN per month. This is equivalent to approximately $1,850 to $2,650 USD per month, based on current exchange rates. However, the actual salary may vary depending on factors like experience, qualifications, and specific job responsibilities. It is always best to research and compare salaries for specific positions and companies in your desired location.
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Fidelity National Information Services, Inc. is an American international provider of financial services technology and outsourcing services. The company offers solutions in retail and enterprise banking, payments, capital markets, asset and wealth management, risk and compliance, treasury and insurance.

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