Fidelity National Information- FIS

Financial Services Account Associate II

Fidelity National Information- FIS

Poznań, Poland
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a detail-oriented and driven individual looking to further your career in the financial services industry? Look no further than Fidelity National Information- FIS! We are currently seeking a highly motivated and organized Account Associate II to join our dynamic and growing team. As a leading provider of technology solutions for the financial industry, FIS offers a fast-paced and challenging work environment where you can utilize your skills and expertise to make a meaningful impact. If you possess a strong background in financial services and a passion for delivering exceptional customer service, we want to hear from you!

  1. Manage and maintain existing client accounts by providing exceptional customer service and building strong relationships with key stakeholders.
  2. Monitor and analyze financial data to ensure accuracy and compliance with industry regulations.
  3. Collaborate with cross-functional teams to identify and implement process improvements to increase efficiency and productivity.
  4. Develop and maintain a deep understanding of FIS products and services to effectively communicate value propositions to clients.
  5. Conduct regular account reviews to identify opportunities for upselling and cross-selling FIS solutions.
  6. Prepare and present reports on account performance and progress to senior management.
  7. Proactively identify and address client concerns and issues, and work with internal teams to resolve them in a timely manner.
  8. Stay up-to-date with industry trends and developments to provide valuable insights and recommendations to clients.
  9. Assist with the onboarding of new clients, and provide training and support as needed.
  10. Maintain accurate and detailed records of client interactions and account activities.
  11. Adhere to company policies and procedures, and comply with all relevant industry regulations.
  12. Continuously strive to meet and exceed performance targets and contribute to the overall success of the team and organization.
Where is this job?
This job is located at Poznań, Poland
Job Qualifications
  • Bachelor's Degree In Finance, Accounting, Or Related Field

  • Strong Knowledge Of Financial Products And Services, Including Banking, Investments, And Insurance

  • Minimum Of 2 Years Of Experience In Financial Services, Preferably In Account Management Or Customer Service

  • Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients And Internal Teams

  • Proficiency In Microsoft Office And Experience With Crm Software, Preferably Salesforce.

Required Skills
  • Risk Management

  • Financial Reporting

  • Data Analysis

  • Communication

  • Time Management

  • customer service

  • Relationship Management

  • bookkeeping

  • Compliance

  • Teamwork

  • Problem-Solving

  • Investment Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Financial Services Account Associate II in Poznań, Poland is between 7,000 PLN to 10,000 PLN per month. This is equivalent to approximately $1,850 to $2,650 USD per month, based on current exchange rates. However, the actual salary may vary depending on factors like experience, qualifications, and specific job responsibilities. It is always best to research and compare salaries for specific positions and companies in your desired location.

Additional Information
Fidelity National Information- FIS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesPolish
Job PostedMarch 26th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Fidelity National Information- FIS

Fidelity National Information Services, Inc. is an American international provider of financial services technology and outsourcing services. The company offers solutions in retail and enterprise banking, payments, capital markets, asset and wealth management, risk and compliance, treasury and insurance.

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