At First Horizon, we are looking for a motivated and experienced Loan Processor to join our team of industry-leading professionals. This position offers the opportunity to work with a dynamic and progressive team, while taking initiative to deliver top-notch customer service.The ideal candidate for this position will have a strong background in loan processing and customer service. They should have excellent communication and organizational skills, as well as a passion for helping people. The Loan Processor will be responsible for managing loan closing documents, appraisals, and all other required documents.To be successful in this role, the ideal candidate should have a minimum of two years of experience in loan processing, including experience with closing documents, appraisals, and other customer services. The candidate should also have a strong understanding of the loan industry, as well as a basic knowledge of mortgage laws and regulations. Additionally, the candidate should have excellent communication and customer service skills, as well as a customer-centric approach to all tasks.We welcome you to join our team and bring your expertise to our organization. We are confident you will find our work environment stimulating and rewarding.
Responsibilities:
- Process loan applications in accordance with industry standards and regulations.
- Review loan documents for accuracy and completeness.
- Ensure timely closing of loans by meeting all closing deadlines.
- Handle any customer inquiries or complaints regarding their loan applications.
- Maintain accurate records of loan documents and customer information.
- Develop strong relationships with customers to ensure satisfaction.
- Identify and resolve any potential issues that may arise during the loan process.
- Stay up-to-date with current industry trends and regulations.
- Provide excellent customer service and support to clients.
- Collaborate with other members of the team to ensure successful loan processing.
Ability To Work In A Fast-Paced Environment
Knowledge Of Banking Regulations
Proficient In Microsoft Office Suite
Ability To Handle Confidential Information
Excellent Customer Service Skills
Excellent Verbal And Written Communication Skills
Ability To Work Independently And Within A Team
Ability To Multi-Task And Prioritize Work
Data Entry
Data Analysis
Communication
Time Management
Interpersonal skills
Attention to detail
Problem Solving
customer service
Compliance
Record keeping
Risk assessment
Organization
Loan Processing
Document Review
Accuracy
Communication
Decision Making
Leadership
Time management
Interpersonal Skills
Critical thinking
Creative Thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Loan Processor in Richmond, VA, USA is between $27,000 and $64,000 per year. This is based on data from over 15 employers and job postings. Factors that can influence salary range include experience, certifications, and education.
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First Horizon Corporation, formerly First Tennessee Bank, is a financial services company, founded in 1864, and based in Memphis, Tennessee.

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