First Horizon

Loan Processor

First Horizon

Richmond, VA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At First Horizon, we are looking for a motivated and experienced Loan Processor to join our team of industry-leading professionals. This position offers the opportunity to work with a dynamic and progressive team, while taking initiative to deliver top-notch customer service.The ideal candidate for this position will have a strong background in loan processing and customer service. They should have excellent communication and organizational skills, as well as a passion for helping people. The Loan Processor will be responsible for managing loan closing documents, appraisals, and all other required documents.To be successful in this role, the ideal candidate should have a minimum of two years of experience in loan processing, including experience with closing documents, appraisals, and other customer services. The candidate should also have a strong understanding of the loan industry, as well as a basic knowledge of mortgage laws and regulations. Additionally, the candidate should have excellent communication and customer service skills, as well as a customer-centric approach to all tasks.We welcome you to join our team and bring your expertise to our organization. We are confident you will find our work environment stimulating and rewarding.

Responsibilities:

  1. Process loan applications in accordance with industry standards and regulations.
  2. Review loan documents for accuracy and completeness.
  3. Ensure timely closing of loans by meeting all closing deadlines.
  4. Handle any customer inquiries or complaints regarding their loan applications.
  5. Maintain accurate records of loan documents and customer information.
  6. Develop strong relationships with customers to ensure satisfaction.
  7. Identify and resolve any potential issues that may arise during the loan process.
  8. Stay up-to-date with current industry trends and regulations.
  9. Provide excellent customer service and support to clients.
  10. Collaborate with other members of the team to ensure successful loan processing.
Where is this job?
This job is located at Richmond, VA, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Knowledge Of Banking Regulations

  • Proficient In Microsoft Office Suite

  • Ability To Handle Confidential Information

  • Excellent Customer Service Skills

  • Excellent Verbal And Written Communication Skills

  • Ability To Work Independently And Within A Team

  • Ability To Multi-Task And Prioritize Work

Required Skills
  • Data Entry

  • Data Analysis

  • Communication

  • Time Management

  • Interpersonal skills

  • Attention to detail

  • Problem Solving

  • customer service

  • Compliance

  • Record keeping

  • Risk assessment

  • Organization

  • Loan Processing

  • Document Review

  • Accuracy

Soft Skills
  • Communication

  • Decision Making

  • Leadership

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Creative Thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Loan Processor in Richmond, VA, USA is between $27,000 and $64,000 per year. This is based on data from over 15 employers and job postings. Factors that can influence salary range include experience, certifications, and education.

Additional Information
First Horizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 27th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About First Horizon

First Horizon Corporation, formerly First Tennessee Bank, is a financial services company, founded in 1864, and based in Memphis, Tennessee.

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