First Horizon

Mortgage Loan Officer

First Horizon

Knoxville, TN, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At First Horizon, we are looking for a Mortgage Loan Officer to join our team. This individual will serve our customers by providing exceptional service, knowledge, and solutions when it comes to mortgage loan products. The ideal candidate for this role should have excellent communication, problem solving, and interpersonal skills, as well as a strong interest in helping customers achieve their home financing goals. We are seeking a motivated, reliable, and customer-service oriented individual who is dedicated to providing a high-level of quality service.The successful candidate should possess a minimum of 2-3 years of experience in mortgage loan origination. The Mortgage Loan Officer must have a thorough knowledge of federal and state regulations and guidelines related to mortgage loan origination. They must also have a solid understanding of mortgage loan products, including conventional, FHA, VA, jumbo, construction, and more. Additionally, they must be comfortable working in a fast-paced environment and have strong organizational and time management skills. A demonstrable track record of successful loan origination and customer satisfaction is highly preferred.

Responsibilities:

  1. Provide exceptional customer service and solutions when it comes to mortgage loan products.
  2. Utilize excellent communication, problem solving, and interpersonal skills to help customers achieve their home financing goals.
  3. Maintain a thorough knowledge of federal and state regulations and guidelines related to mortgage loan origination.
  4. Have a solid understanding of mortgage loan products, including conventional, FHA, VA, jumbo, construction, and more.
  5. Work in a fast-paced environment with strong organizational and time management skills.
  6. Originate and process mortgage loan applications.
  7. Develop and maintain customer relationships.
  8. Monitor and analyze market trends and conditions.
  9. Provide accurate and timely responses to customer inquiries.
  10. Ensure compliance with all applicable laws and regulations.
Where is this job?
This job is located at Knoxville, TN, USA
Job Qualifications
  • Strong Customer Service Skills

  • Excellent Written And Verbal Communication Skills

  • Detail-Oriented

  • Strong Interpersonal Skills

  • Ability To Multi-Task

  • Proficient In Microsoft Office

  • Knowledge Of Lending Regulations And Best Practices

  • Previous Experience In A Banking/Financial Institution

Required Skills
  • Documentation

  • Underwriting

  • Sales

  • Negotiation

  • Counseling

  • Compliance

  • Analysis

  • service

  • Regulatory

  • Financial

  • Credit

  • Customer

  • Mortgage

  • Loan

  • Origination

Soft Skills
  • Communication

  • Conflict Resolution

  • Interpersonal Skills

  • creativity

  • Organization

  • self-motivation

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Time-Management

Compensation

According to JobzMall, the average salary range for a Mortgage Loan Officer in Knoxville, TN, USA is between $32,000 and $75,000. The salary range can vary depending on the experience and qualifications of the Loan Officer. For example, a Loan Officer with 5+ years of experience may earn a higher salary than one with 1-2 years of experience. Additionally, a Loan Officer who holds a higher qualification such as a Certified Mortgage Banker (CMB) may also earn a higher salary than one without such a certification.

Additional Information
First Horizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 27th, 2023
Apply BeforeMay 22nd, 2025
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About First Horizon

First Horizon Corporation, formerly First Tennessee Bank, is a financial services company, founded in 1864, and based in Memphis, Tennessee.

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