First Horizon

Mortgage Servicing Specialist

First Horizon

Houston, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

First Horizon is looking for a professional and motivated Mortgage Servicing Specialist to join our team. This position offers an exciting opportunity to join a high-performing team and to help ensure that our clients receive the best possible customer service.As a Mortgage Servicing Specialist, you will be responsible for managing the loan servicing activities related to residential mortgage loans. You must be able to prioritize work, have excellent communication skills, and be able to work independently. The ideal candidate will have experience in the mortgage industry and a proven track record of customer service.Required Qualifications:• Bachelor’s Degree in Business, Finance, or a related field• At least 3 years of experience in the mortgage industry• Proficiency with Microsoft Office Suite• Ability to work in a fast-paced environment• Excellent written and verbal communication skills• Strong customer service skills• Knowledge of mortgage loan servicing processes and proceduresIf you think you are the perfect fit for this role and are excited about the opportunity to join the First Horizon team, we’d love to hear from you!

Responsibilities: • Manage loan servicing activities related to residential mortgage loans. • Prioritize work, manage multiple tasks and meet deadlines. • Communicate effectively with clients, colleagues, and other stakeholders. • Utilize Microsoft Office Suite to complete tasks efficiently. • Maintain a fast-paced work environment and meet tight deadlines. • Provide excellent customer service to clients. • Stay up to date on mortgage loan servicing processes and procedures. • Assist with any additional tasks or projects as directed.

Where is this job?
This job is located at Houston, TX, USA
Job Qualifications
  • Excellent Communication Skills

  • Ability To Work Independently And Collaboratively

  • Strong Customer Service Orientation

  • Knowledge Of Mortgage Servicing Regulations

  • Ability To Analyze And Interpret Loan Documents

  • Proficient In Ms Office

  • Experience In Mortgage Servicing Operations

  • Strong Problem Solving And Organizational Skills

Required Skills
  • Documentation

  • Data Entry

  • Software

  • Filing

  • Scheduling

  • customer service

  • Tracking

  • Reporting

  • Compliance

  • Verification

  • Processing

  • Problem-Solving

  • Calculations

  • Follow-Up

  • Servicing

Soft Skills
  • Communication

  • Decision Making

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Mortgage Servicing Specialist in Houston, TX, USA is $37,500 - $59,500 per year. This range is based on the research conducted by JobzMall and is an average of salaries reported by employers in the Houston area. The actual salary for a Mortgage Servicing Specialist can vary based on experience, skills and education as well as location.

Additional Information
First Horizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 27th, 2023
Apply BeforeMay 22nd, 2025
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About First Horizon

First Horizon Corporation, formerly First Tennessee Bank, is a financial services company, founded in 1864, and based in Memphis, Tennessee.

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