
Mortgage Servicing Specialist
First Horizon is looking for a professional and motivated Mortgage Servicing Specialist to join our team. This position offers an exciting opportunity to join a high-performing team and to help ensure that our clients receive the best possible customer service.As a Mortgage Servicing Specialist, you will be responsible for managing the loan servicing activities related to residential mortgage loans. You must be able to prioritize work, have excellent communication skills, and be able to work independently. The ideal candidate will have experience in the mortgage industry and a proven track record of customer service.Required Qualifications:• Bachelor’s Degree in Business, Finance, or a related field• At least 3 years of experience in the mortgage industry• Proficiency with Microsoft Office Suite• Ability to work in a fast-paced environment• Excellent written and verbal communication skills• Strong customer service skills• Knowledge of mortgage loan servicing processes and proceduresIf you think you are the perfect fit for this role and are excited about the opportunity to join the First Horizon team, we’d love to hear from you!
Responsibilities: • Manage loan servicing activities related to residential mortgage loans. • Prioritize work, manage multiple tasks and meet deadlines. • Communicate effectively with clients, colleagues, and other stakeholders. • Utilize Microsoft Office Suite to complete tasks efficiently. • Maintain a fast-paced work environment and meet tight deadlines. • Provide excellent customer service to clients. • Stay up to date on mortgage loan servicing processes and procedures. • Assist with any additional tasks or projects as directed.
Excellent Communication Skills
Ability To Work Independently And Collaboratively
Strong Customer Service Orientation
Knowledge Of Mortgage Servicing Regulations
Ability To Analyze And Interpret Loan Documents
Proficient In Ms Office
Experience In Mortgage Servicing Operations
Strong Problem Solving And Organizational Skills
Documentation
Data Entry
Software
Filing
Scheduling
customer service
Tracking
Reporting
Compliance
Verification
Processing
Problem-Solving
Calculations
Follow-Up
Servicing
Communication
Decision Making
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
According to JobzMall, the average salary range for a Mortgage Servicing Specialist in Houston, TX, USA is $37,500 - $59,500 per year. This range is based on the research conducted by JobzMall and is an average of salaries reported by employers in the Houston area. The actual salary for a Mortgage Servicing Specialist can vary based on experience, skills and education as well as location.
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First Horizon Corporation, formerly First Tennessee Bank, is a financial services company, founded in 1864, and based in Memphis, Tennessee.

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