Operations Manager

As an Operations Manager at First Horizon, you will be responsible for leading the team in providing excellent customer service and efficiently executing daily operations. This position requires a strong leader with excellent communication skills and a passion for developing and empowering others. You should be highly organized and able to handle multiple tasks simultaneously. The ideal candidate will have a minimum of 5 years of operations management experience, as well as knowledge of financial services. The ability to remain calm under pressure and take initiative to resolve conflicts is essential. We are looking for someone with a positive attitude who can motivate and inspire our team. If you are an organized and driven leader with a customer-focused mindset, this is a great opportunity for you.

Responsibilities:

1. Lead and manage the operations team to ensure excellent customer service.
2. Develop and implement strategies to improve operational efficiency.
3. Identify and resolve operational issues.
4. Maintain a high level of customer service and ensure customer satisfaction.
5. Monitor and analyze operational performance data.
6. Develop and maintain operational policies and procedures.
7. Train, motivate, and mentor team members.
8. Collaborate with other departments to ensure operational goals are met.
9. Remain up-to-date on industry regulations and trends.
10. Foster a positive work culture and ensure compliance with company policies.

According to JobzMall, the average salary range for a Operations Manager in Raleigh, NC, USA is $68,000 to $87,000. This range is based on an analysis of several job postings on various job boards and employers in the Raleigh area. The salary range can vary depending on the size of the company, the industry, the specific job duties, and the experience of the individual.

First Horizon Corporation, formerly First Tennessee Bank, is a financial services company, founded in 1864, and based in Memphis, Tennessee.