Five Below

Key Holder

Five Below

Stamford, CT, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Five Below, we are looking for an energetic Key Holder to join our team and help take our customer service to the next level. As a Key Holder, you will be responsible for providing superior customer service, managing the store, and ensuring that each customer has a memorable shopping experience. To be successful in this role, you should be a people person with strong organizational and communication skills. We are looking for someone who is reliable, punctual, and able to multitask in a fast-paced environment. If you have a passion for customer service and have a positive attitude, we want to hear from you!

Responsibilities:

  1. Greet customers and provide superior customer service.
  2. Assist customers with their purchases and answer questions regarding products and services.
  3. Maintain store operations, including stocking shelves, merchandising products, and ensuring cleanliness.
  4. Process transactions and handle cash and credit card payments.
  5. Ensure the store is secure at all times and monitor for potential theft or fraudulent activity.
  6. Monitor inventory levels and ensure adequate stock is available to meet customer demand.
  7. Open and close the store in accordance with company policies and procedures.
  8. Train and supervise staff members to ensure they are providing excellent customer service.
  9. Address customer complaints and escalations in a professional and timely manner.
  10. Foster an environment of teamwork and collaboration.
Where is this job?
This job is located at Stamford, CT, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Ability To Stand For Long Periods Of Time

  • Ability To Multi-Task

  • Self-Motivated

  • Friendly

  • Detail Oriented

  • Customer Service Oriented

  • Cash Register Experience

Required Skills
  • Security

  • Training

  • Scheduling

  • Attention to detail

  • customer service

  • Merchandising

  • Retail Sales

  • organizing

  • Loss prevention

  • Cleaning

  • Problem-Solving

  • Multi-tasking

  • Cashiering

  • Inventorying

  • Enforcing Rules

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Key Holder in Stamford, CT, USA is $25,000 to $29,000. This salary range may vary depending on the individual's experience and qualifications.

Additional Information
Five Below is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 5th, 2023
Apply BeforeMay 22nd, 2025
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About Five Below

Five Below Inc. is an American chain of specialty discount stores that sells products that are less than $5, plus a small assortment of products from $6 to $25. Founded by Tom Vellios and David Schlessinger and headquartered in Philadelphia, Pennsylvania, the chain is aimed at tweens and teens.

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