Support Lead

Are you an experienced Support Lead looking to join a fast-paced, customer-focused team? Five Below is growing and we're looking for a Support Lead to join us!The Support Lead will be responsible for the successful day-to-day operations of the store, driving sales, and providing an exceptional customer experience. The successful candidate must possess excellent communication, customer service, and problem-solving skills.We are looking for someone who is passionate about delivering an exceptional customer experience, is highly organized, and can effectively lead a team. The ideal candidate will have at least 2 years of retail management experience, as well as the ability to motivate and develop a team. The successful candidate will also have the ability to think strategically, set and achieve goals, and develop innovative solutions to challenging problems. The Support Lead will also need to be knowledgeable in retail operations, possess strong attention to detail, and be comfortable working in a fast-paced environment.If this sounds like the perfect opportunity for you, we'd love to hear from you!

Responsibilities:

1. Manage the daily operations of the store, including customer service, sales, and merchandising.
2. Hire, train, and develop a team of employees to ensure excellent customer service.
3. Monitor employee performance and provide feedback to ensure customer satisfaction.
4. Set and achieve store goals and objectives.
5. Develop innovative solutions to challenging problems.
6. Ensure compliance with all store policies and procedures.
7. Monitor inventory levels and ensure proper stock rotation.
8. Maintain a clean and organized store environment.
9. Monitor store budget and ensure cost-effective operations. 10.Resolve customer complaints and inquiries in a professional manner.

According to JobzMall, the average salary range for a Support Lead in Severna Park, MD, USA is between $50,000 and $80,000 per year. This range can vary depending on the employer and the candidate's education, experience, and job responsibilities.

Five Below Inc. is an American chain of specialty discount stores that sells products that are less than $5, plus a small assortment of products from $6 to $25. Founded by Tom Vellios and David Schlessinger and headquartered in Philadelphia, Pennsylvania, the chain is aimed at tweens and teens.