Support Lead Part Time

Hey there! Are you a customer service superstar looking for a part-time role with a fun and dynamic company? If so, we have just the opportunity for you! Five Below is seeking a Support Lead to join our team and help ensure that our customers have the best experience possible. As a Support Lead, you will be responsible for assisting with store operations, providing excellent customer service, and supporting the overall success of the store. We are looking for someone who is reliable, friendly, and passionate about delivering top-notch support. If this sounds like you, keep reading to learn more about the qualifications for this role.

1. Provide exceptional customer service to all Five Below customers.
2. Assist with daily store operations, including opening and closing procedures.
3. Train and develop team members in customer service and store operations.
4. Maintain a positive and welcoming atmosphere for customers and team members.
5. Resolve customer complaints and issues in a timely and professional manner.
6. Monitor and maintain store inventory levels and assist with restocking as needed.
7. Ensure all merchandise is displayed and organized according to company standards.
8. Collaborate with management to develop and implement strategies for improving customer satisfaction.
9. Act as a role model for team members by demonstrating excellent customer service and teamwork.
10. Maintain a clean and organized store environment, including restrooms and common areas.
11. Assist with cash handling and register operations.
12. Communicate effectively with team members and management regarding any store issues or concerns.
13. Follow all company policies and procedures to ensure the safety and security of the store.
14. Attend and actively participate in all required training and meetings.
15. Continuously strive to meet and exceed sales goals and customer service expectations.

According to JobzMall, the average salary range for a Support Lead Part Time in Dearborn, MI 48126, USA is $25,000-$45,000 per year. However, this can vary depending on the specific job responsibilities, experience level, and company.

Five Below Inc. is an American chain of specialty discount stores that sells products that are less than $5, plus a small assortment of products from $6 to $25. Founded by Tom Vellios and David Schlessinger and headquartered in Philadelphia, Pennsylvania, the chain is aimed at tweens and teens.