Support Lead Part Time

At Five Below, we believe in providing our customers with the best shopping experience possible. That's why we are seeking a dedicated and customer-focused Support Lead to join our team on a part-time basis. As a Support Lead, you will play a crucial role in ensuring that our store operations run smoothly and efficiently, while also providing exceptional service to our valued customers. We are looking for someone with a passion for retail and a drive to deliver top-notch support to our team. If you are a motivated and organized individual with a strong background in customer service, we want you to join our Five Below family!

1. Provide excellent customer service: As a Support Lead, your primary responsibility will be to ensure that our customers have a positive shopping experience. This includes greeting customers, answering questions, and addressing any concerns or issues they may have.
2. Support store operations: You will be responsible for assisting in the day-to-day operations of the store. This may include tasks such as restocking merchandise, organizing displays, and maintaining cleanliness and organization throughout the store.
3. Train and mentor team members: As a leader within the store, you will be responsible for training and mentoring new team members. This includes teaching them company policies and procedures, as well as providing guidance and support to help them succeed.
4. Monitor inventory levels: You will be responsible for keeping track of inventory levels and ensuring that products are restocked in a timely manner. This includes communicating with the management team about low stock levels and assisting with inventory counts.
5. Resolve customer issues: In the event that a customer has an issue or complaint, it will be your responsibility to handle it in a timely and professional manner. This may involve finding a solution to the problem, offering a refund or exchange, or escalating the issue to a manager if necessary.
6. Uphold company standards: As a representative of Five Below, it is important that you uphold the company's values and standards at all times. This includes following all company policies and procedures, maintaining a positive attitude, and ensuring that the store is always presentable for customers.
7. Assist with opening and closing procedures: You may be responsible for opening or closing the store, which involves tasks such as counting cash drawers, preparing deposits, and ensuring that the store is secure at the end of the day.
8. Communicate effectively: As a Support Lead, you will need to communicate effectively with both customers and team members. This includes providing clear instructions, answering questions, and addressing any concerns or issues in a timely manner.
9. Collaborate with management: You will work closely

According to JobzMall, the average salary range for a Support Lead Part Time in Clinton, NC 28328, USA is $32,000 - $40,000 per year. This can vary based on the individual's experience, qualifications, and the specific company they work for.

Five Below Inc. is an American chain of specialty discount stores that sells products that are less than $5, plus a small assortment of products from $6 to $25. Founded by Tom Vellios and David Schlessinger and headquartered in Philadelphia, Pennsylvania, the chain is aimed at tweens and teens.