Department Lead

Are you a passionate sneakerhead with a strong leadership mindset? Do you have a knack for managing a team and driving sales? If so, we have an exciting opportunity for you as a Department Lead at Foot Locker. As a Department Lead, you will be responsible for overseeing the day-to-day operations of a specific department within our store, while also being a role model for our team and providing exceptional customer service. We are looking for someone who is driven, customer-focused, and has a deep understanding of the sneaker culture. If this sounds like you, read on to learn more about the qualifications for this role.

1. Manage and supervise a team of sales associates within the designated department.
2. Set and maintain high standards for customer service, ensuring that all customers have a positive and memorable shopping experience.
3. Train and develop team members on product knowledge, sales techniques, and company policies and procedures.
4. Monitor and analyze sales performance, identifying areas for improvement and implementing strategies to meet or exceed sales targets.
5. Create and maintain visual merchandising displays that are visually appealing and accurately represent the brand and products.
6. Handle customer inquiries and complaints in a professional and timely manner, ensuring customer satisfaction.
7. Collaborate with other department leads and store management to ensure smooth operations and achieve overall store goals.
8. Stay up-to-date on industry trends, competition, and new product releases to make informed decisions and provide excellent customer service.
9. Lead by example by demonstrating a strong work ethic, positive attitude, and passion for the sneaker culture.
10. Ensure compliance with company policies and procedures, including inventory management, cash handling, and loss prevention.
11. Foster a positive and inclusive work environment, promoting teamwork, open communication, and mutual respect among team members.
12. Conduct regular performance evaluations and provide feedback, coaching, and recognition to team members to support their personal and professional growth.
13. Participate in store meetings and training sessions to stay informed on company updates, policies, and procedures.
14. Assist with other tasks and projects as assigned by store management.

According to JobzMall, the average salary range for a Department Lead in Atlanta, GA, USA is between $35,000 - $60,000 per year. However, this can vary depending on factors such as the industry, company, and individual experience.

Foot Locker Retail, Inc. is an American sportswear and footwear retailer, with its headquarters in Midtown Manhattan, New York City, and operating in 28 countries worldwide.