Welcome to Foot Locker, where our passion for sneakers and athletic apparel drives us to provide the ultimate shopping experience for our customers. We are currently seeking a dynamic and driven Sales Lead to join our team. As a Sales Lead at Foot Locker, you will not only be responsible for driving sales and providing exceptional customer service, but you will also have the opportunity to lead and motivate a team of sales associates. Our ideal candidate is a self-motivated individual with a strong background in sales and customer service, who is ready to take on a leadership role in a fast-paced and exciting environment. If you are passionate about sports, fashion, and delivering top-notch service, we want to hear from you!
- Greet and welcome customers to the store with a positive and friendly attitude
- Provide superior customer service by actively listening to and addressing customer needs and concerns
- Utilize product knowledge to assist customers in making informed purchasing decisions
- Meet and exceed sales goals by proactively engaging with customers and promoting merchandise
- Train, coach, and motivate sales associates to ensure they are providing exceptional customer service and meeting sales targets
- Monitor and analyze sales metrics to identify areas for improvement and implement strategies to increase sales
- Create and maintain a visually appealing and organized sales floor, ensuring all merchandise is properly displayed and stocked
- Stay up-to-date on industry trends, product knowledge, and company policies and procedures
- Handle cash and credit card transactions accurately and efficiently
- Communicate effectively with management and team members to ensure a cohesive and positive work environment
- Handle customer complaints and resolve any issues in a timely and professional manner
- Uphold the company's standards for excellence in customer service and sales performance.
Prior Retail Sales Experience: A Strong Understanding Of The Sales Process And Experience In A Retail Environment Is Essential For Success In A Sales Lead Role At Foot Locker.
Excellent Communication Skills: As A Sales Lead, You Will Be Responsible For Effectively Communicating With Customers, Team Members, And Management. Strong Verbal And Written Communication Skills Are A Must.
Leadership Abilities: The Role Of A Sales Lead At Foot Locker Requires The Ability To Lead And Motivate A Team Of Sales Associates. Previous Experience In A Leadership Role, Whether In Retail Or Another Industry, Is Highly Desirable.
Product Knowledge: A Strong Understanding Of Foot Locker's Products, Including Footwear, Apparel, And Accessories, Is Necessary To Effectively Sell To Customers And Train New Team Members.
Customer Service Focus: At Foot Locker, Providing Exceptional Customer Service Is Key To Driving Sales And Building Customer Loyalty. A Sales Lead Must Have A Customer-Centric Mindset And Be Able To Handle Customer Inquiries And Concerns With Professionalism And Empathy.
Communication Skills
Inventory Management
Time Management
Team Management
Negotiation skills
Product knowledge
customer service
Sales forecasting
Visual merchandising
Market analysis
Sales Strategy
Communication
Conflict Resolution
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Sales Lead in Jersey City, NJ, USA is $45,000-$70,000 per year. This can vary depending on the industry, company, and level of experience. Sales Leads typically earn a base salary plus commission and bonuses based on performance.
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Foot Locker Retail, Inc. is an American sportswear and footwear retailer, with its headquarters in Midtown Manhattan, New York City, and operating in 28 countries worldwide.
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