
Shift Leader
Are you passionate about sneakers and sports? Do you have a natural ability to lead and inspire those around you? If so, we have the perfect opportunity for you! Foot Locker is currently seeking a highly motivated and enthusiastic individual to join our team as a Shift Leader. As a Shift Leader, you will be responsible for ensuring exceptional customer service, managing store operations, and leading a team of sales associates to achieve sales goals. This is a hands-on role that requires strong communication skills, a positive attitude, and a love for all things footwear. If you have a minimum of 1 year of retail experience and are ready to take the next step in your career, we want to hear from you!
- Lead and motivate a team of sales associates to provide exceptional customer service and achieve sales goals.
- Execute store operations, including opening and closing procedures, inventory management, and cash handling.
- Train and develop team members on product knowledge, customer service skills, and company policies.
- Monitor and maintain store appearance and organization to uphold brand standards.
- Communicate effectively with store management and corporate team to ensure efficient store operations.
- Handle and resolve customer complaints and issues in a timely and professional manner.
- Create and implement strategies to drive sales and increase customer engagement.
- Conduct regular team meetings to provide updates, review sales goals, and address any issues or concerns.
- Collaborate with other Shift Leaders and store management to ensure consistency and cohesiveness across all shifts.
- Act as a role model for the team by demonstrating a strong work ethic, positive attitude, and passion for the brand.
- Continuously seek opportunities for self-improvement and development, and encourage team members to do the same.
- Adhere to company policies and procedures, including but not limited to, loss prevention, safety, and employee code of conduct.
Retail Experience: The Shift Leader Should Have At Least 2-3 Years Of Experience In A Retail Setting, Preferably In A Leadership Role. This Will Ensure That They Have A Strong Understanding Of Customer Service, Sales Techniques, And Inventory Management.
Leadership Skills: The Shift Leader Should Possess Strong Leadership Qualities, Including The Ability To Motivate And Coach Team Members, Delegate Tasks Effectively, And Handle Conflicts Or Issues That May Arise During Their Shift.
Product Knowledge: A Strong Understanding Of Foot Locker's Products And Brands Is Essential For A Shift Leader. They Should Be Able To Provide Guidance And Recommendations To Customers, As Well As Train Team Members On New Products And Promotions.
Communication Skills: As A Shift Leader, Effective Communication Is Crucial In Order To Ensure A Smooth Operation During Their Shift. This Includes Clear And Concise Communication With Team Members, As Well As With Customers And Other Store Managers.
Time Management Skills: The Shift Leader Will Be Responsible For Managing The Store During Their Shift, Which Requires Strong Time Management Skills. They Should Be Able To Prioritize Tasks, Delegate Responsibilities, And Ensure That All Tasks Are Completed In A Timely Manner.
Inventory Management
Communication
Time Management
Product knowledge
Organizational Skills
customer service
Cash Handling
Visual merchandising
Team Leadership
Problem-Solving
Sales Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Shift Leader in Emeryville, CA, USA is between $36,000 and $45,000 per year. This can vary depending on factors such as experience, skills, and the specific industry or company the Shift Leader works for. Some employers may also offer additional benefits and bonuses.
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Foot Locker Retail, Inc. is an American sportswear and footwear retailer, with its headquarters in Midtown Manhattan, New York City, and operating in 28 countries worldwide.

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