Franciscan Health

Care Management Assistant

Franciscan Health

Indianapolis, IN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are looking for a reliable and motivated Care Management Assistant to join our team at Franciscan Health. In this role, you will be responsible for providing administrative support to the Care Management department, as well as maintaining confidential records and helping with case management. To be successful in this position, you should be organized, detail-oriented, and have excellent interpersonal and communication skills. If you’re passionate about helping others and want to join a dedicated team, we want to hear from you.

Responsibilities:

  1. Provide administrative support to the Care Management department, including scheduling appointments and coordinating meetings.
  2. Maintain confidential records, including patient information, medical records, and other documentation.
  3. Assist with case management, including gathering and reviewing patient information and facilitating communication among healthcare providers.
  4. Ensure compliance with all relevant regulations, policies, and procedures.
  5. Assist with other administrative tasks, such as filing, faxing, and photocopying.
  6. Communicate with patients and other healthcare professionals to answer questions, resolve issues, and provide updates.
  7. Perform research to support the Care Management department.
  8. Update and maintain the department’s database and records.
  9. Work with other departments to coordinate patient care.
  10. Utilize excellent interpersonal and communication skills to develop positive relationships with patients and families.
Where is this job?
This job is located at Indianapolis, IN, USA
Job Qualifications
  • Ability To Work Independently

  • Excellent Communication Skills

  • Knowledge Of Medical Terminology

  • Strong Interpersonal Skills

  • Understanding Of Healthcare Insurance Plans

  • Familiarity With Medical Records And Documentation Systems

  • Experience In Healthcare

  • Proficiency In Computer Applications

Required Skills
  • Documentation

  • Communication

  • Scheduling

  • Compliance

  • Organization

  • Problem-Solving

  • Multi-tasking

  • Time-Management

  • Customer-Service

  • Data-Entry

  • Patient-Care

  • Record-Keeping

  • Follow-Up

  • Care-Coordination

  • Medical-Terminology

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • self-motivation

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Care Management Assistant in Indianapolis, IN, USA is $30,000 to $50,000 per year. This is based on the salaries of Care Management Assistants in the area, as reported by employers and job seekers.

Additional Information
Franciscan Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 21st, 2023
Apply BeforeMay 22nd, 2025
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About Franciscan Health

Franciscan Health Indianapolis is a medical facility serving Carmel, Indianapolis, Plainfield, and south-central Indiana. It is part of the Franciscan Health system. The hospital has historical affiliations to the Roman Catholic Church and the Sisters of St. Francis of Perpetual Adoration.

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