General Electric

Client Service Technician Apprentice

General Electric

Remote
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to General Electric, where we strive to make a positive impact on the world through innovative technology and exceptional customer service. We are currently seeking a dedicated and enthusiastic individual to join our team as a Client Service Technician Apprentice. As an apprentice, you will have the opportunity to learn from experienced technicians and develop the skills necessary to provide top-notch service to our clients. We are looking for someone who is eager to learn, has a strong technical aptitude, and is passionate about delivering exceptional customer experiences. If you are driven, detail-oriented, and have a passion for technology, we invite you to apply for this exciting opportunity.

  1. Learn from experienced technicians and develop the skills necessary to provide top-notch service to clients.
  2. Provide exceptional customer service and ensure a positive experience for clients.
  3. Demonstrate a strong technical aptitude and be able to troubleshoot and resolve technical issues.
  4. Maintain a high level of professionalism and represent the company's values while interacting with clients.
  5. Continuously learn and stay updated on the latest technology and product offerings.
  6. Assist senior technicians in performing installations, repairs, and maintenance for clients.
  7. Follow safety protocols and maintain a safe working environment.
  8. Keep accurate records of client interactions and service requests.
  9. Communicate effectively with clients to understand their needs and provide appropriate solutions.
  10. Collaborate with team members and contribute to a positive and supportive work environment.
  11. Take initiative in learning and completing tasks, and seek guidance when needed.
  12. Adhere to company policies and procedures at all times.
  13. Attend training sessions and workshops to enhance skills and knowledge.
  14. Maintain a clean and organized work area.
  15. Represent the company in a professional manner at all times.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • High School Diploma Or Equivalent: A Client Service Technician Apprentice At General Electric Must Have A Minimum Of A High School Diploma Or Equivalent Education To Be Considered For The Role.

  • Technical Skills And Knowledge: The Ideal Candidate For This Role Should Possess Strong Technical Skills And Knowledge In Areas Such As Electronics, Computer Systems, And Mechanical Systems.

  • Customer Service Experience: As A Client Service Technician, The Candidate Will Be Responsible For Interacting With Customers, Therefore Having Previous Experience In Customer Service Is Highly Desirable.

  • Ability To Troubleshoot And Problem-Solve: A Client Service Technician Apprentice Should Be Able To Quickly Identify And Resolve Technical Issues And Provide Effective Solutions For Customers.

  • Willingness To Learn And Adapt: General Electric Values Employees Who Are Eager To Learn And Adapt To New Technologies And Processes. The Ideal Candidate For This Role Should Have A Strong Desire To Continuously Improve Their Skills And Knowledge.

Required Skills
  • Communication

  • Time Management

  • Technical Support

  • Attention to detail

  • customer service

  • Teamwork

  • computer troubleshooting

  • Problem-Solving

  • Network configuration

  • Adaptability

  • Software Installation

  • Hardware Repair

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Service Technician Apprentice is $30,000 - $50,000 per year. This can vary based on factors such as location, experience, and industry. Some companies may also offer additional benefits and perks, such as healthcare and retirement plans.

Additional Information
General Electric is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 9th, 2024
Apply BeforeMay 22nd, 2025
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About General Electric

General Electric Company was an American multinational conglomerate founded in 1892 and incorporated in the state of New York and headquartered in Boston. The company had several divisions, including aerospace, energy, healthcare, and finance.

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