General Electric

Technical Application Engineering

General Electric
30 Merchant St, Cincinnati, OH 45246, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Provide ongoing technical support and case management daily through phone, email, and other forms of communication to customers. Acts as expert consultant to guide customers in planning and development of technical solutions. Lead customers in architecting, commissioning, and testing new protection and control technologies. Performing customer site visit meetings for installation support or trouble-shooting of issues. Provide recommendations to customer for upgrades of obsolete products. Maintain accurate records in the quality management and customer relationship management tools (CRM). Identify training opportunities and assume ownership for self-development and training of others. Lead technical presentations presented to customers in support of sales or service. Identify firmware issues on relays and diagnose with testing.

Where is this job?
This job is located at 30 Merchant St, Cincinnati, OH 45246, USA
Job Qualifications

  • Minimum of 2 years power system protection and communication field experience

  • Ability to influence others, negotiate positive outcomes and build consensus with internal teams to create successful and timely outcomes for customers.

  • Flexible to work on-call, after hours support or modified hours of work to support customer

Required Skills

  • Customer Service skills

  • Time Management Skills

  • Planning and development of technical solutions

  • Power system protection

Soft Skills

  • Driven and self-motivated

  • Prioritizing skills

  • Adaptability

  • Problem Solving Skills

  • Detail Oriented and Organized

  • Verbal and Written Communication

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Technical Application Engineering in 30 Merchant St, Cincinnati, OH 45246, USA is between $58,000 and $118,000. The salary range depends on the individual's experience, qualifications, and other factors.

Additional Information
General Electric is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 10th, 2022
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted
See an issue with this job? Report it to us

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

Upload
About General Electric

General Electric Company was an American multinational conglomerate founded in 1892 and incorporated in the state of New York and headquartered in Boston. The company had several divisions, including aerospace, energy, healthcare, and finance.

Frequently asked questions
More Jobs From General Electric

View All General Electric jobs

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started