General Motors

AfterSales Customer Care Product Owner

General Motors

Warren, MI, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

The After Sales Customer Care Product Owner at General Motors will be responsible for driving the vision and development of our after sales customer care strategy. We are seeking a motivated and experienced individual to join our team and lead the delivery of innovative and customer-centric solutions. To be successful in this role, you must have a proven track record of leading product development, a customer-centric mindset, and the ability to think strategically. You must also be able to collaborate in a fast-paced, cross-functional environment with an emphasis on delivering results. If you have the qualifications and experience necessary to make a significant impact on our after sales customer care strategy, we want to hear from you!

Where is this job?
This job is located at Warren, MI, USA
Job Qualifications
  • Problem-Solving

  • Or Related Field

  • Excellent Organizational

  • Bachelor's Degree In Business

  • Finance

  • + Years Of Product Owner Experience In A Customer Service Or After Sales Environment

  • Proven Track Record Of Successfully Managing Customer Service Projects

  • In-Depth Knowledge Of Customer Care Processes And Procedures

  • And Communication Skills

  • Ability To Utilize Data To Identify Trends And Adjust Customer Service Strategies

Required Skills
  • Documentation

  • Research

  • Process Improvement

  • Project Management

  • Training

  • Product Management

  • Communication

  • Technical Support

  • Scheduling

  • Problem Solving

  • Quality Control

  • Customer Relations

  • Collaboration

  • Negotiating

  • Analyzing

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a AfterSales Customer Care Product Owner in Warren, MI, USA is between $79,000 and $102,000 per year. This range can vary depending on the company, the individual's experience, and other factors.

Additional Information
General Motors is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 23rd, 2023
Apply BeforeMay 22nd, 2025
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About General Motors

We are a global team of diverse and talented people—from creative design to engineering and software development to manufacturing to marketing and finance—making contributions that extend far beyond our job titles and often bringing our life’s passion to our work. Get to know us and hear how we’re discovering more out of our careers with General Motors.

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