At Grubhub, we are dedicated to connecting hungry students with delicious food options on their college campus. As our company continues to grow, we are seeking a Senior Associate Account Manager to join our dynamic Campus team. In this role, you will have the opportunity to work closely with our restaurant partners and college administrators to ensure a seamless and satisfying food delivery experience. We are looking for a highly motivated and customer-centric individual with a passion for food and technology to help us bring the best dining options to students across the nation. If you have a strong background in account management and a desire to make a positive impact, we would love to have you on our team!
- Develop and maintain strong relationships with restaurant partners and college administrators.
- Manage a portfolio of accounts and serve as the main point of contact for all related inquiries and issues.
- Monitor account performance and proactively identify opportunities for growth and improvement.
- Collaborate with cross-functional teams to ensure a seamless and efficient delivery process.
- Conduct regular check-ins with restaurant partners to gather feedback and address any concerns.
- Educate restaurant partners on Grubhub's platform and tools to optimize their performance.
- Work closely with the marketing team to develop and execute promotional campaigns for campus dining options.
- Analyze data and trends to identify opportunities for new partnerships and expansion on college campuses.
- Stay updated on industry trends and competition to make strategic recommendations for the campus team.
- Represent Grubhub at industry events and conferences to enhance brand awareness and build relationships with potential partners.
- Train and mentor junior account management team members.
- Maintain accurate records and documentation of all account activities and communications.
- Ensure compliance with all company policies and procedures.
- Contribute to the overall success and growth of the Grubhub Campus team.
Bachelor's Degree In Business, Marketing, Or A Related Field.
Minimum Of 3-5 Years Of Experience In Account Management Or Sales.
Strong Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships.
Experience In The Food Industry Or With Campus Dining Services Is Preferred.
Proven Track Record Of Meeting And Exceeding Sales Targets And Driving Revenue Growth.
Communication Skills
Account Management
Time Management
Negotiation skills
Problem Solving
Relationship Building
Team Leadership
Market analysis
Customer retention
Sales Strategy
Data
Client Servicing
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Sr Associate Account Manager - Campus is $59,000 to $79,000 per year. However, this can vary depending on factors such as location, experience, and company size. Additionally, bonuses and other benefits may also be included in the overall compensation package.
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Grubhub is a leading online and mobile food-ordering and delivery marketplace with the largest and most comprehensive network of restaurant partners, as well as nearly 24 million active diners. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience.
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