Assistant Service Manager

At H-E-B, we strive to provide top-notch customer service and satisfaction to our customers. We are looking for a dynamic, passionate, and customer-focused Assistant Service Manager to join our team. The Assistant Service Manager is a vital role within our organization and will work closely with the Store Manager to ensure that our customers have the best experience possible.The successful candidate will have a minimum of two years of retail management experience, a strong knowledge of customer service principles, and a proven track record of achieving customer satisfaction. He/she must be able to work collaboratively with other departments, have excellent communication skills, and be able to effectively lead and motivate staff. The ideal candidate will also have the ability to work in a fast-paced environment and be comfortable making decisions on the fly.If you're ready to bring your skills and commitment to excellence to our team, we invite you to apply for the role of Assistant Service Manager at H-E-B.

Responsibilities:

1. Work closely with the Store Manager to ensure customer satisfaction and top-notch customer service.
2. Lead and motivate staff to achieve customer satisfaction.
3. Make decisions in a fast-paced environment.
4. Ensure that customer service principles are maintained and met.
5. Work collaboratively with other departments.
6. Assist Store Manager with staff training and development.
7. Monitor customer feedback and take corrective action when necessary.
8. Monitor store operations and ensure compliance with policies and procedures.
9. Manage customer complaints and provide solutions to customer issues.
10. Develop and implement strategies to improve customer service and satisfaction.

According to JobzMall, the average salary range for a Assistant Service Manager in Pflugerville, TX, USA is $37,000 to $55,500 per year. This range is based on the salaries of current job postings on the website. The exact salary for a Assistant Service Manager will depend on the employer and the individual's experience and qualifications.

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.