H-E-B

Assistant Service Manager

H-E-B

Houston, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Do you have a passion for providing excellent customer service and a knack for problem-solving? If so, we have the perfect opportunity for you at H-E-B as an Assistant Service Manager. In this role, you’ll be responsible for assisting the Service Manager in providing outstanding customer service and leading the team to ensure smooth operations.To be successful in this role, you must have at least one year of experience in retail or customer service, the ability to multitask and prioritize tasks in a fast-paced environment, and excellent communication skills. You should also be a team player, able to work with a variety of people, and have a positive attitude.If this sounds like you, we’d love to hear from you! Take the first step towards becoming our Assistant Service Manager and apply today.

Responsibilities: -Assist Service Manager in providing outstanding customer service -Lead team to ensure smooth operations -Multitask and prioritize tasks in a fast-paced environment -Demonstrate excellent communication skills -Work with a variety of people and demonstrate positive attitude -Organize and delegate tasks -Enforce company policies and procedures -Address customer complaints and resolve issues -Train and coach staff on customer service techniques -Ensure customer satisfaction is met -Maintain accurate records and logs -Monitor customer feedback and suggest improvements as needed

Where is this job?
This job is located at Houston, TX, USA
Job Qualifications
  • Excellent Communication Skills

  • Strong Customer Service Skills

  • Effective Problem Solving Abilities

  • Knowledge Of H-E-B’s Products And Services

  • Knowledge Of Relevant Operating Systems And Software

  • Ability To Lead And Motivate A Team

  • Ability To Organize And Prioritize Tasks

  • Ability To Work Effectively In A Fast-Paced Environment

Required Skills
  • Budgeting

  • Training

  • Communication

  • Sales

  • Scheduling

  • Leadership

  • Analytical

  • Problem-Solving

  • Organizational

  • Interpersonal

  • Time-Management

  • Customer-Service

  • Motivating

  • Team-Building

  • Inventory-Management

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • self-motivation

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Assistant Service Manager in Houston, TX, USA is $33,500 to $56,000 per year. This range may vary based on experience, qualifications, and other factors.

Additional Information
H-E-B is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 26th, 2023
Apply BeforeMay 22nd, 2025
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About H-E-B

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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