H-E-B

Assistant Service Manager

H-E-B

Laredo, TX, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

H-E-B is looking for an enthusiastic Assistant Service Manager to join our team and help ensure that our customers are provided with the highest quality service possible. The ideal candidate will have exceptional organizational and problem-solving skills, as well as a passion for customer service. If you are an outgoing, detail-oriented individual with experience in a fast-paced customer service environment, then we want to hear from you!Required qualifications for the Assistant Service Manager position include: a high school diploma or equivalent; 3+ years of experience in customer service or a related field; excellent communication and interpersonal skills; a reliable vehicle; and the ability to lift up to 50 pounds. A valid driver’s license and an ability to work a flexible schedule, including nights and weekends, is also required.If this sounds like the perfect opportunity for you, then we invite you to apply today!

Responsibilities:

  1. Ensure that customers receive high quality service.
  2. Solve customer service issues in a timely and efficient manner.
  3. Provide excellent customer service and build strong customer relationships.
  4. Develop and maintain good working relationships with other staff members.
  5. Monitor customer feedback and ensure that any issues are addressed quickly and effectively.
  6. Maintain a clean and organized work environment.
  7. Comply with all safety and sanitation regulations.
  8. Maintain records of customer interactions and transactions.
  9. Train and guide customer service staff.
  10. Stay up to date on H-E-B policies and procedures.
  11. Ensure compliance with all applicable laws and regulations.
  12. Assist with scheduling, ordering, and inventory control.
  13. Handle cash transactions and reconcile the cash drawer.
  14. Drive a reliable vehicle and possess a valid driver’s license.
  15. Be able to lift up to 50 pounds.
  16. Work a flexible schedule, including nights and weekends.
Where is this job?
This job is located at Laredo, TX, USA
Job Qualifications
  • Excellent Communication Skills

  • Proficient In Microsoft Office Suite

  • Strong Organizational And Managerial Abilities

  • Proven Customer Service Experience

  • Ability To Work Independently And In A Team

  • Ability To Handle Stressful And Challenging Situations

  • Working Knowledge Of Relevant H-E-B Policies And Procedures

  • Ability To Analyze And Solve Complex Problems

Required Skills
  • Budgeting

  • Training

  • Communication

  • Inventory

  • Coaching

  • Scheduling

  • Negotiation

  • customer service

  • Merchandising

  • Compliance

  • Problem-Solving

  • Cashiering

  • Organizational

  • Supervising

  • Interpersonal

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Assistant Service Manager in Laredo, TX, USA is $46,000 to $59,000 per year. The range may vary depending on experience, qualifications, and other factors.

Additional Information
H-E-B is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 26th, 2023
Apply BeforeMay 22nd, 2025
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About H-E-B

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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