Bilingual Medical Patient Scheduler
Welcome to H-E-B, where we value diversity and inclusivity in the workplace. We are currently seeking a highly motivated and bilingual individual to join our team as a Medical Patient Scheduler. In this role, you will be responsible for scheduling and coordinating appointments for our medical patients, ensuring efficient and effective communication between patients, doctors, and other healthcare professionals. The ideal candidate will have excellent communication and organizational skills, as well as fluency in both English and Spanish. If you are passionate about providing top-notch customer service and making a positive impact in the healthcare industry, we encourage you to apply for this rewarding opportunity.
- Schedule appointments for medical patients, ensuring availability of both patients and healthcare professionals.
- Maintain accurate and up-to-date scheduling system for all appointments.
- Communicate effectively with patients, doctors, and other healthcare professionals to coordinate and confirm appointments.
- Provide exceptional customer service to all patients, addressing any questions or concerns.
- Maintain a professional and welcoming attitude towards all patients and visitors.
- Manage and prioritize multiple tasks and appointments in a fast-paced environment.
- Ensure proper documentation and record-keeping of all scheduled appointments.
- Collaborate with other team members to ensure efficient and effective scheduling processes.
- Continuously monitor and update schedule to accommodate any changes or cancellations.
- Adhere to all privacy and confidentiality guidelines when handling patient information.
- Proactively identify and resolve any scheduling conflicts or issues.
- Maintain knowledge of all medical services offered and assist patients with any inquiries.
Fluency In English And Spanish: The Ideal Candidate For This Position Must Be Fluent In Both English And Spanish In Order To Effectively Communicate With Patients Who May Speak Either Language.
Knowledge Of Medical Terminology: A Strong Understanding Of Medical Terminology Is Essential For This Role As The Bilingual Medical Patient Scheduler Will Be Responsible For Scheduling Appointments For Patients With Various Medical Conditions.
Excellent Organizational Skills: This Position Requires The Ability To Manage And Organize A High Volume Of Patient Appointments And Medical Records. The Ideal Candidate Should Have Strong Organizational Skills To Ensure That All Appointments Are Scheduled Accurately And Efficiently.
Customer Service Skills: As The Primary Point Of Contact For Patients, The Bilingual Medical Patient Scheduler Must Possess Excellent Customer Service Skills. They Should Be Able To Handle Patient Inquiries And Concerns In A Professional And Empathetic Manner.
Previous Experience In Scheduling: Previous Experience In Scheduling Appointments, Preferably In A Medical Setting, Is Highly Desirable For This Position. The Ideal Candidate Should Be Familiar With Scheduling Software And Have The Ability To Manage Multiple Schedules Simultaneously.
Data Entry
Communication
Time Management
Scheduling
Multitasking
Attention to detail
customer service
Medical Terminology
Organization
Problem-Solving
team
Bilingual Proficiency
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Bilingual Medical Patient Scheduler in San Antonio, TX, USA is between $30,000 to $45,000 per year. However, this can vary depending on the specific job duties, experience level, and employer.
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H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.
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