H-E-B

Customer Service Assistant

H-E-B

Palmhurst, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are looking for an enthusiastic, hardworking, and service-oriented individual to join our team as a Customer Service Assistant at H-E-B. Our ideal candidate is someone who is passionate about customer service and providing a positive customer experience. If you have the qualifications listed below and the drive to go the extra mile, then this could be the perfect job for you.Required Qualifications:• Excellent customer service and communication skills• Ability to work well in a fast-paced environment• Ability to stand and walk for long periods of time• Ability to lift up to 50 pounds• Ability to work nights and weekends• Prior customer service experience is preferred

Responsibilities of a Customer Service Assistant at H-E-B:

• Ensure that customers are provided with a positive, helpful, and friendly customer service experience.

• Respond to customer inquiries, complaints, and requests in a timely and professional manner.

• Assist customers with product selection and provide product knowledge.

• Follow company policies and procedures to ensure high standards of customer service.

• Assist in resolving customer service issues and complaints.

• Maintain a clean and organized work space.

• Keep up to date with current H-E-B products and promotions.

• Perform cashier duties, such as ringing up purchases and handling money.

• Maintain accurate records of transactions.

• Lift and carry up to 50 pounds.

• Work nights and weekends as needed.

Where is this job?
This job is located at Palmhurst, TX, USA
Job Qualifications
  • Ability to work flexible hours

  • Excellent Communication Skills

  • Proficiency In Microsoft Office

  • Ability To Work In A Fast-Paced Environment

  • Knowledge Of H-E-B Products And Services

  • Previous Customer Service Experience

  • Friendly And Patient Attitude

  • Strong Problem-Solving Abilities

Required Skills
  • Scheduling

  • Merchandising

  • Listening

  • Polite

  • organizing

  • Assisting

  • Courteous

  • Problem-Solving

  • Multi-tasking

  • Adaptable

  • Cashiering

  • Greeting

  • Answering

  • Interacting

  • Stock-Taking

Soft Skills
  • Communication

  • Decision Making

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Service Assistant in Palmhurst, TX, USA is between $28,000 and $36,000 per year. Salaries may vary depending on experience, education level, and other factors.

Additional Information
H-E-B is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 26th, 2023
Apply BeforeMay 22nd, 2025
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About H-E-B

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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