
Customer Service Assistant
At H-E-B, we believe in providing our customers with the highest level of service, and our Customer Service Assistants are instrumental in helping us do that. We are looking for positive, enthusiastic and passionate individuals to join our team and help make every customer's experience enjoyable.To be a successful Customer Service Assistant at H-E-B, you must have a strong customer service background, excellent communication skills, and a commitment to excellence. You should be able to work well in a fast-paced environment and possess strong problem-solving abilities. The ability to work both independently and as part of a team is essential. Most importantly, you must have a passion for delivering outstanding customer service.
Responsibilities of a Customer Service Assistant at H-E-B:
- Respond to customer inquiries and complaints in a polite and timely manner.
- Handle customer transactions accurately and efficiently.
- Ensure customers are receiving the highest level of quality service.
- Maintain a positive and professional attitude at all times.
- Develop creative solutions to resolve customer issues.
- Proactively identify customer needs and provide exceptional service.
- Remain knowledgeable of current H-E-B products and services.
- Work in a fast-paced environment and multitask effectively.
- Utilize problem-solving skills to address customer inquiries.
- Work both independently and as part of a team.
Excellent Communication Skills
Ability To Work In A Fast-Paced Environment
Ability To Multi-Task
Ability To Operate A Cash Register
Knowledge Of Customer Service Principles And Practices
Ability To Provide Information About Products And Services
Ability To Handle Customer Complaints And Questions
Ability To Maintain Customer Confidentiality
Reliable
Multitasking
Friendly
Patient
Listening
organizing
Attentive
Helpful
Courteous
Problem-Solving
Knowledgeable
proactive
communicating
Resolving
Empathizing
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
self-motivation
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Service Assistant in Leander, TX 78641, USA is between $27,000 and $31,000 per year. This range may vary depending on the individual's experience, qualifications, and other factors.
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H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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