H-E-B

Customer Service Assistant

H-E-B

Leander, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At H-E-B, we believe in providing our customers with the highest level of service, and our Customer Service Assistants are instrumental in helping us do that. We are looking for positive, enthusiastic and passionate individuals to join our team and help make every customer's experience enjoyable.To be a successful Customer Service Assistant at H-E-B, you must have a strong customer service background, excellent communication skills, and a commitment to excellence. You should be able to work well in a fast-paced environment and possess strong problem-solving abilities. The ability to work both independently and as part of a team is essential. Most importantly, you must have a passion for delivering outstanding customer service.

Responsibilities of a Customer Service Assistant at H-E-B:

  1. Respond to customer inquiries and complaints in a polite and timely manner.
  2. Handle customer transactions accurately and efficiently.
  3. Ensure customers are receiving the highest level of quality service.
  4. Maintain a positive and professional attitude at all times.
  5. Develop creative solutions to resolve customer issues.
  6. Proactively identify customer needs and provide exceptional service.
  7. Remain knowledgeable of current H-E-B products and services.
  8. Work in a fast-paced environment and multitask effectively.
  9. Utilize problem-solving skills to address customer inquiries.
  10. Work both independently and as part of a team.
Where is this job?
This job is located at Leander, TX, USA
Job Qualifications
  • Excellent Communication Skills

  • Ability To Work In A Fast-Paced Environment

  • Ability To Multi-Task

  • Ability To Operate A Cash Register

  • Knowledge Of Customer Service Principles And Practices

  • Ability To Provide Information About Products And Services

  • Ability To Handle Customer Complaints And Questions

  • Ability To Maintain Customer Confidentiality

Required Skills
  • Reliable

  • Multitasking

  • Friendly

  • Patient

  • Listening

  • organizing

  • Attentive

  • Helpful

  • Courteous

  • Problem-Solving

  • Knowledgeable

  • proactive

  • communicating

  • Resolving

  • Empathizing

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • self-motivation

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Service Assistant in Leander, TX 78641, USA is between $27,000 and $31,000 per year. This range may vary depending on the individual's experience, qualifications, and other factors.

Additional Information
H-E-B is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 26th, 2023
Apply BeforeMay 22nd, 2025
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About H-E-B

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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