H-E-B

Customer Service Assistant

H-E-B

Lampasas, TX 76550, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

H-E-B is looking for an enthusiastic Customer Service Assistant to join our team. In this role, you'll be responsible for providing excellent customer service and helping to ensure that the shopping experience is enjoyable and efficient.The successful candidate must have excellent interpersonal skills, be able to work in a fast-paced environment, and be passionate about delivering top-notch customer service. If you believe you can make a positive contribution to the team and can help us create a pleasant and productive shopping experience, we'd love to hear from you!

Responsibilities:

  1. Greet and assist customers in a friendly and professional manner.
  2. Respond to customer inquiries and provide accurate information.
  3. Resolve customer complaints in a timely and effective manner.
  4. Monitor stock levels and ensure supplies are replenished as needed.
  5. Maintain knowledge of store promotions, pricing, and policies.
  6. Keep the store clean and orderly.
  7. Process payments and complete purchases.
  8. Assist with store operations and other duties as assigned.
Where is this job?
This job is located at Lampasas, TX 76550, USA
Job Qualifications
  • Problem-Solving Ability

  • Ability To Work In A Fast-Paced Environment

  • Knowledge Of Customer Service Principles And Practices

  • Ability To Multitask

  • Excellent Verbal Communication Skills

  • High Attention To Detail

  • Proficiency With Computers And Microsoft Office Suite

  • Ability To Handle Difficult Customers

Required Skills
  • Documentation

  • Communication

  • Listening

  • organizing

  • Empathy

  • Patience

  • Problem-Solving

  • Adaptability

  • Multi-tasking

  • Upselling

  • Reliability

  • Advising

  • Interpersonal

  • Greeting

  • Conflict-Resolution

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Interpersonal Skills

  • Organization

  • self-motivation

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Time-Management

Compensation

According to JobzMall, the average salary range for a Customer Service Assistant in Lampasas, TX 76550, USA is between $22,842 and $33,978 per year. The salary range will vary depending on experience and qualifications.

Additional Information
H-E-B is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 26th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About H-E-B

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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