H-E-B

Customer Service Assistant

H-E-B
San Antonio, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

H-E-B is looking for a friendly and personable Customer Service Assistant to join our team and provide excellent customer service to our customers. We are looking for an individual who is dedicated to providing exceptional customer service and is passionate about exceeding customer expectations.The ideal candidate will possess a positive attitude, strong communication skills, and be detail-oriented. The successful candidate must have the ability to multitask, work in a fast-paced environment, and have the ability to build relationships with customers. The ideal candidate should have a minimum of 1 year of customer service experience and a high school diploma or equivalent. If you are looking for an opportunity to join a great team and have a passion for providing exceptional customer service, please apply today!

Responsibilities:

  1. Greet customers in a friendly and personable manner when interacting with them.
  2. Respond to customer inquiries and provide excellent customer service.
  3. Maintain a positive attitude and remain detail-oriented when handling customer issues.
  4. Remain up-to-date on product knowledge and services.
  5. Build relationships with customers to ensure customer loyalty and satisfaction.
  6. Provide assistance to customers with product selection and purchases.
  7. Handle customer complaints and inquiries in a professional manner.
  8. Multitask and work efficiently in a fast-paced environment.
  9. Adhere to company policies and procedures when interacting with customers.
  10. Assist in other customer service related tasks as needed.
Where is this job?
This job is located at San Antonio, TX, USA
Job Qualifications

  • Excellent Communication Skills

  • Problem-Solving Skills

  • Ability To Work In A Fast-Paced Environment

  • Ability To Multi-Task

  • Knowledge Of H-E-B Products

  • Flexible Schedule

  • Proficient In Computer Programs

  • Ability To Handle Customer Complaints

Required Skills

  • Communication

  • Multitasking

  • Listening

  • Teamwork

  • Empathy

  • Organization

  • Patience

  • Problem-Solving

  • Flexibility

  • Resourcefulness

  • Interpersonal

  • Time-Management

  • Conflict-Resolution

  • Diplomacy

  • Emotional-Intelligence

Soft Skills

  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • self-motivation

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Service Assistant in San Antonio, TX, USA is between $25,000 and $44,000. The median salary for this position is $33,000. Salaries for this position vary based on experience, qualifications, and employer.

Additional Information
H-E-B is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 26th, 2023
Apply BeforeMay 22nd, 2025
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About H-E-B

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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