
Customer Service Assistant
At H-E-B, we strive to provide our customers with a great shopping experience. We are looking for a friendly and knowledgeable Customer Service Assistant to join our team! In this role, you will be responsible for helping customers with questions, inquiries, and concerns. You will need to have excellent communication and interpersonal skills in order to provide top-notch customer service.If you are a natural problem-solver and have a passion for providing exceptional customer service, then we would love to hear from you! The ideal candidate should have at least one year of customer service experience, be comfortable using a computer, and have a good understanding of basic math. We look forward to meeting you and to having you join our team!
Responsibilities:
- Assist customers with questions, inquiries, and concerns in a friendly and knowledgeable manner.
- Provide top-notch customer service and exceptional problem solving skills.
- Maintain a good understanding of basic math and computer systems.
- Ensure customer satisfaction and a great shopping experience.
- Follow company policies and procedures.
- Handle customer complaints and answer inquiries in a timely manner.
- Maintain accurate records and document customer interactions.
- Ensure customer data is kept confidential.
- Assist with daily operations and customer service processes.
Problem-Solving Skills
Ability To Multi-Task
Strong Interpersonal Skills
Patience
Active Listening
Excellent Verbal Communication
Willingness To Learn
Good Computer Literacy
Compassion
Merchandising
Listening
Ordering
Empathy
Patience
Problem-Solving
Flexibility
Multi-tasking
Cash-handling
up-selling
Greeting
Customer-Service
Team-Working
Stock-Checking
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Service Assistant in Rio Grande City, TX 78582, USA is between $25,000 and $35,000 per year. This range is based on the salaries of professionals with 1 to 3 years of experience in the field. Salaries may vary depending on the company, the experience of the individual, and other factors.
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H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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