H-E-B

Customer Service Assistant

H-E-B

Rio Grande City, TX 78582, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At H-E-B, we strive to provide our customers with a great shopping experience. We are looking for a friendly and knowledgeable Customer Service Assistant to join our team! In this role, you will be responsible for helping customers with questions, inquiries, and concerns. You will need to have excellent communication and interpersonal skills in order to provide top-notch customer service.If you are a natural problem-solver and have a passion for providing exceptional customer service, then we would love to hear from you! The ideal candidate should have at least one year of customer service experience, be comfortable using a computer, and have a good understanding of basic math. We look forward to meeting you and to having you join our team!

Responsibilities:

  1. Assist customers with questions, inquiries, and concerns in a friendly and knowledgeable manner.
  2. Provide top-notch customer service and exceptional problem solving skills.
  3. Maintain a good understanding of basic math and computer systems.
  4. Ensure customer satisfaction and a great shopping experience.
  5. Follow company policies and procedures.
  6. Handle customer complaints and answer inquiries in a timely manner.
  7. Maintain accurate records and document customer interactions.
  8. Ensure customer data is kept confidential.
  9. Assist with daily operations and customer service processes.
Where is this job?
This job is located at Rio Grande City, TX 78582, USA
Job Qualifications
  • Problem-Solving Skills

  • Ability To Multi-Task

  • Strong Interpersonal Skills

  • Patience

  • Active Listening

  • Excellent Verbal Communication

  • Willingness To Learn

  • Good Computer Literacy

Required Skills
  • Compassion

  • Merchandising

  • Listening

  • Ordering

  • Empathy

  • Patience

  • Problem-Solving

  • Flexibility

  • Multi-tasking

  • Cash-handling

  • up-selling

  • Greeting

  • Customer-Service

  • Team-Working

  • Stock-Checking

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Service Assistant in Rio Grande City, TX 78582, USA is between $25,000 and $35,000 per year. This range is based on the salaries of professionals with 1 to 3 years of experience in the field. Salaries may vary depending on the company, the experience of the individual, and other factors.

Additional Information
H-E-B is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 26th, 2023
Apply BeforeMay 22nd, 2025
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About H-E-B

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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