Customer Service Assistant

Are you a friendly and outgoing individual with a passion for helping others? Are you looking for a rewarding career in customer service? Look no further, because H-E-B is seeking a Customer Service Assistant to join our team! As a Customer Service Assistant, you will have the opportunity to provide exceptional service to our valued customers and make a positive impact on their shopping experience. We are looking for candidates who possess strong communication skills, a positive attitude, and a willingness to go above and beyond for our customers. If you are a team player who enjoys interacting with people and providing top-notch service, we encourage you to apply for this role. Join us at H-E-B and be a part of a company that values its employees and their contributions to our success.

1. Greet and engage customers in a friendly and welcoming manner.
2. Provide exceptional customer service by answering questions, addressing concerns, and resolving issues in a timely and efficient manner.
3. Assist customers with locating products and making product recommendations.
4. Maintain a positive and professional attitude, even in challenging situations.
5. Collaborate with team members to ensure a smooth and efficient customer service experience.
6. Handle customer transactions and process payments accurately.
7. Keep up-to-date on product knowledge and promotions to effectively assist customers.
8. Handle customer complaints and escalate to management when necessary.
9. Maintain a clean and organized work area to provide a pleasant shopping environment for customers.
10. Continuously strive to improve customer service processes and procedures.
11. Demonstrate a strong work ethic and reliability.
12. Communicate effectively with customers, team members, and management.
13. Stay informed about company policies and procedures to ensure compliance.
14. Attend training sessions and participate in ongoing professional development opportunities.
15. Adhere to all safety and security protocols to ensure a safe working environment for customers and team members.

According to JobzMall, the average salary range for a Customer Service Assistant in Midland, TX, USA is between $30,000 and $40,000 per year. This range can vary depending on factors such as the specific job responsibilities, level of experience, and the company's size and industry. Factors such as bonuses, benefits, and commission may also affect the overall salary range.

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.