Customer Service Assistant

Welcome to H-E-B, where we strive to provide exceptional customer service and create a positive shopping experience for all our valued customers. We are currently seeking a Customer Service Assistant to join our team and help us continue this tradition of excellence. As a Customer Service Assistant, you will play a crucial role in ensuring our customers have a satisfying and enjoyable visit to our store. If you are a friendly, enthusiastic, and customer-focused individual with a passion for helping others, we would love for you to join our team. Keep reading for more details on this exciting opportunity.

1. Greet and welcome customers as they enter the store, creating a friendly and inviting atmosphere.
2. Provide exceptional customer service by assisting with inquiries, resolving complaints, and answering any questions customers may have.
3. Help customers find products and provide recommendations based on their needs.
4. Process transactions accurately and efficiently at the register, ensuring a seamless checkout experience for customers.
5. Maintain a clean and organized store environment, including restocking shelves and keeping checkout areas tidy.
6. Assist in the implementation of promotional displays and sales initiatives to enhance the customer shopping experience.
7. Collaborate with team members to ensure all customer needs are met and tasks are completed in a timely manner.
8. Continuously strive to improve customer satisfaction by actively seeking feedback and implementing suggestions for improvement.
9. Stay up-to-date on product knowledge and company policies and procedures to provide accurate information to customers.
10. Handle customer concerns and escalate issues to management as needed.
11. Adhere to all safety and security protocols to ensure a safe shopping environment for both customers and employees.
12. Attend and actively participate in team meetings and training sessions to continuously improve job performance.
13. Be a brand ambassador for H-E-B by representing the company in a positive and professional manner at all times.
14. Perform any other duties assigned by the store manager to contribute to the overall success of the store and customer satisfaction.

According to JobzMall, the average salary range for a Customer Service Assistant in San Angelo, TX, USA is $23,000 to $33,000 per year. However, this can vary depending on the individual's experience, education, and the specific company they work for. Some Customer Service Assistants may also receive additional benefits such as bonuses, commission, and health insurance.

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.