Customer Service Assistant

Are you a people person with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment and enjoy helping others? If so, we have the perfect opportunity for you! H-E-B is seeking a friendly and customer-focused individual to join our team as a Customer Service Assistant. In this role, you will have the opportunity to make a positive impact on our customers' shopping experience. We are looking for someone who is enthusiastic, detail-oriented, and able to handle a variety of tasks with a smile. If this sounds like you, we encourage you to apply for this exciting position!

1. Greet and assist customers in a friendly and professional manner.
2. Provide exceptional customer service by addressing customer inquiries and concerns in a timely and efficient manner.
3. Maintain a positive and helpful attitude towards customers at all times.
4. Handle a variety of tasks with efficiency and attention to detail.
5. Process customer transactions accurately and efficiently.
6. Maintain a clean and organized work environment to ensure a pleasant shopping experience for customers.
7. Collaborate with other team members to ensure smooth operations and customer satisfaction.
8. Stay up-to-date with product knowledge and company policies in order to provide accurate information to customers.
9. Handle customer complaints and resolve issues in a calm and professional manner.
10. Continuously seek opportunities to improve the customer experience and make recommendations for process improvements.
11. Adhere to company safety and security policies to ensure a safe environment for customers and team members.
12. Communicate effectively with customers and team members, both verbally and in writing.
13. Maintain confidentiality of customer information and handle sensitive customer data with care.
14. Assist with inventory management and restocking shelves as needed.
15. Perform other duties as assigned by management.

According to JobzMall, the average salary range for a Customer Service Assistant in Lubbock, TX, USA is $29,000 to $34,000 per year. However, this can vary depending on factors such as the specific company, job responsibilities, and the individual's level of experience and education. Some companies may also offer additional benefits and bonuses. It is recommended to research specific companies and their salary offerings for this position in Lubbock.

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.