
Food Service Representative
Welcome to H-E-B, where we believe that food brings people together and creates unforgettable memories. As a Food Service Representative, you will have the opportunity to be a part of our mission to provide the best quality products and services to our customers. We are looking for individuals who are passionate about food, driven by customer service, and eager to work in a fast-paced environment. If you are someone who enjoys building relationships, has a positive attitude, and is committed to delivering exceptional experiences, then we would love to have you on our team. Join us in creating a delicious and satisfying experience for our customers every day.
- Greet and welcome customers in a friendly and professional manner.
- Provide excellent customer service by responding to inquiries, assisting with purchases, and resolving any issues that may arise.
- Maintain knowledge of all food products and services offered by H-E-B in order to accurately and effectively assist customers.
- Ensure that all food products and displays are properly stocked, rotated, and maintained according to company standards.
- Operate and maintain food service equipment, following all safety and sanitation guidelines.
- Demonstrate a strong knowledge of food safety practices and ensure that all food products are handled and stored according to company policies.
- Build and maintain relationships with customers by providing personalized recommendations and engaging in conversation.
- Keep work area clean and organized at all times.
- Collaborate with team members to ensure a smooth and efficient operation.
- Continuously strive to meet and exceed customer expectations and satisfaction.
- Maintain a positive attitude and professional demeanor at all times.
- Adhere to company policies and procedures, including dress code and attendance.
- Attend and actively participate in training and development programs.
- Stay updated on new products and services offered by H-E-B to effectively promote and sell to customers.
- Handle cash and credit transactions accurately and efficiently.
- Assist with food preparation and cooking as needed.
- Proactively identify and report any potential safety hazards or maintenance issues.
- Work in a fast-paced environment while maintaining a high level of customer service.
- Support company initiatives and promotions to drive sales and customer engagement.
- Embody H-E-B's mission to create unforgettable memories through food and exceptional service.
Excellent Customer Service Skills: A Food Service Representative At H-E-B Must Have Strong Interpersonal Skills And Be Able To Provide Exceptional Customer Service To Ensure A Positive Experience For Customers.
Knowledge Of Food Safety And Sanitation: H-E-B Places A High Priority On Food Safety And Sanitation, So Candidates For This Position Should Have A Good Understanding Of These Topics And Be Able To Follow Proper Protocols.
Ability To Work In A Fast-Paced Environment: H-E-B Is A Busy Retail Environment, Especially In The Food Service Department. Candidates Should Be Able To Work Efficiently And Effectively In A Fast-Paced Setting.
Team Player Mentality: The Food Service Representative At H-E-B Will Work Closely With Other Team Members, So The Ability To Collaborate And Work Well In A Team Is Essential.
Food Preparation And Handling Experience: Previous Experience In Food Preparation And Handling Is Preferred For This Role, As The Food Service Representative Will Be Responsible For Preparing And Serving Food To Customers.
Communication
Time Management
Product knowledge
Attention to detail
customer service
Cash Handling
Food safety
Teamwork
Salesmanship
Problem-Solving
Menu Knowledge
Multit
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Food Service Representative in Brownsville, TX, USA is between $17,000 - $33,000 per year. This can vary depending on the specific company, location, and individual experience and qualifications. Some Food Service Representatives may also receive additional benefits such as health insurance, bonuses, and paid time off.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started