H-E-B

Food Service Representative

H-E-B

Brownsville, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to H-E-B, where we believe that food brings people together and creates unforgettable memories. As a Food Service Representative, you will have the opportunity to be a part of our mission to provide the best quality products and services to our customers. We are looking for individuals who are passionate about food, driven by customer service, and eager to work in a fast-paced environment. If you are someone who enjoys building relationships, has a positive attitude, and is committed to delivering exceptional experiences, then we would love to have you on our team. Join us in creating a delicious and satisfying experience for our customers every day.

  1. Greet and welcome customers in a friendly and professional manner.
  2. Provide excellent customer service by responding to inquiries, assisting with purchases, and resolving any issues that may arise.
  3. Maintain knowledge of all food products and services offered by H-E-B in order to accurately and effectively assist customers.
  4. Ensure that all food products and displays are properly stocked, rotated, and maintained according to company standards.
  5. Operate and maintain food service equipment, following all safety and sanitation guidelines.
  6. Demonstrate a strong knowledge of food safety practices and ensure that all food products are handled and stored according to company policies.
  7. Build and maintain relationships with customers by providing personalized recommendations and engaging in conversation.
  8. Keep work area clean and organized at all times.
  9. Collaborate with team members to ensure a smooth and efficient operation.
  10. Continuously strive to meet and exceed customer expectations and satisfaction.
  11. Maintain a positive attitude and professional demeanor at all times.
  12. Adhere to company policies and procedures, including dress code and attendance.
  13. Attend and actively participate in training and development programs.
  14. Stay updated on new products and services offered by H-E-B to effectively promote and sell to customers.
  15. Handle cash and credit transactions accurately and efficiently.
  16. Assist with food preparation and cooking as needed.
  17. Proactively identify and report any potential safety hazards or maintenance issues.
  18. Work in a fast-paced environment while maintaining a high level of customer service.
  19. Support company initiatives and promotions to drive sales and customer engagement.
  20. Embody H-E-B's mission to create unforgettable memories through food and exceptional service.
Where is this job?
This job is located at Brownsville, TX, USA
Job Qualifications
  • Excellent Customer Service Skills: A Food Service Representative At H-E-B Must Have Strong Interpersonal Skills And Be Able To Provide Exceptional Customer Service To Ensure A Positive Experience For Customers.

  • Knowledge Of Food Safety And Sanitation: H-E-B Places A High Priority On Food Safety And Sanitation, So Candidates For This Position Should Have A Good Understanding Of These Topics And Be Able To Follow Proper Protocols.

  • Ability To Work In A Fast-Paced Environment: H-E-B Is A Busy Retail Environment, Especially In The Food Service Department. Candidates Should Be Able To Work Efficiently And Effectively In A Fast-Paced Setting.

  • Team Player Mentality: The Food Service Representative At H-E-B Will Work Closely With Other Team Members, So The Ability To Collaborate And Work Well In A Team Is Essential.

  • Food Preparation And Handling Experience: Previous Experience In Food Preparation And Handling Is Preferred For This Role, As The Food Service Representative Will Be Responsible For Preparing And Serving Food To Customers.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Cash Handling

  • Food safety

  • Teamwork

  • Salesmanship

  • Problem-Solving

  • Menu Knowledge

  • Multit

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Food Service Representative in Brownsville, TX, USA is between $17,000 - $33,000 per year. This can vary depending on the specific company, location, and individual experience and qualifications. Some Food Service Representatives may also receive additional benefits such as health insurance, bonuses, and paid time off.

Additional Information
H-E-B is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 1st, 2024
Apply BeforeMay 22nd, 2025
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About H-E-B

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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