H-E-B

Front Desk Medical Assistant

H-E-B

19368 Ronald Reagan Blvd, Georgetown, TX 78628, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcomes each guest warmly and professionally; provides a caring environment; handles guest interactions with the highest level of hospitality; responds to all requests personably, accurately, and in a timely manner; accommodates special requests when possible. Assists with check-in process; processes transactions required to begin / complete patient visits. Provides exceptional customer service; manages multi-phone line system; answers calls; schedules appointments; maintains clinic calendar / scheduling; responds to emails. Resolves patient complaints; assists patients in all Clinic-related inquiries. Promotes H-E-B Wellness services. Develops an understanding of H-E-B-sponsored health insurance (e.g., co-pays, co-insurance, and related benefits-specific offerings). Develops in-depth understanding of eligibility files, check-in technology, electronic health record system, and overall workflow related to care delivery.

Where is this job?
This job is located at 19368 Ronald Reagan Blvd, Georgetown, TX 78628, USA
Job Qualifications
  • 1+ years of experience in office, clerical, or medical work; medical assistant, admissions rep, or clinic support (preferred)

  • Knowledge of medical terminology

  • Ability to project process ownership, accountability, and initiative

  • Basic Life Support (BLS) certification

  • Graduate of an accredited medical assistant or surgical technician program (preferred)

Required Skills
  • MS Word

  • MS Excel for reporting

  • Record Keeping Skills

  • Time Management Skills

  • Customer-service orientation

Soft Skills
  • Results Oriented

  • Verbal communication

  • Detail Oriented

  • written communication

  • Problem-Solving

  • Flexibility/Adaptability

  • Multi tasker

  • Driven for excellence

Compensation

According to JobzMall, the average salary range for a Front Desk Medical Assistant in 19368 Ronald Reagan Blvd, Georgetown, TX 78628, USA is $13 - $20 per hour. This range can vary depending on the qualifications and experience of the individual. Additionally, this range can also be affected by the size of the organization and the type of medical specialty.

Additional Information
H-E-B is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 7th, 2022
Apply BeforeMay 22nd, 2025
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About H-E-B

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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