
Front Desk Medical Assistant
Welcomes each guest warmly and professionally; provides a caring environment; handles guest interactions with the highest level of hospitality; responds to all requests personably, accurately, and in a timely manner; accommodates special requests when possible. Assists with check-in process; processes transactions required to begin / complete patient visits. Provides exceptional customer service; manages multi-phone line system; answers calls; schedules appointments; maintains clinic calendar / scheduling; responds to emails. Resolves patient complaints; assists patients in all Clinic-related inquiries. Promotes H-E-B Wellness services. Develops an understanding of H-E-B-sponsored health insurance (e.g., co-pays, co-insurance, and related benefits-specific offerings). Develops in-depth understanding of eligibility files, check-in technology, electronic health record system, and overall workflow related to care delivery.
1+ years of experience in office, clerical, or medical work; medical assistant, admissions rep, or clinic support (preferred)
Knowledge of medical terminology
Ability to project process ownership, accountability, and initiative
Basic Life Support (BLS) certification
Graduate of an accredited medical assistant or surgical technician program (preferred)
MS Word
MS Excel for reporting
Record Keeping Skills
Time Management Skills
Customer-service orientation
Results Oriented
Verbal communication
Detail Oriented
written communication
Problem-Solving
Flexibility/Adaptability
Multi tasker
Driven for excellence
According to JobzMall, the average salary range for a Front Desk Medical Assistant in 19368 Ronald Reagan Blvd, Georgetown, TX 78628, USA is $13 - $20 per hour. This range can vary depending on the qualifications and experience of the individual. Additionally, this range can also be affected by the size of the organization and the type of medical specialty.
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H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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