Welcome to H-E-B, where we believe in the power of teamwork to drive success. We are currently seeking a dedicated and experienced Operations Team Manager to join our dynamic and fast-paced environment. As an Operations Team Manager, you will play a crucial role in ensuring the smooth and efficient operations of our stores, while also leading and developing a team of talented individuals. If you are a natural leader with a passion for delivering exceptional customer service and have a strong background in retail operations, we encourage you to apply for this exciting opportunity.
- Oversee and manage the day-to-day operations of the store, including inventory management, visual merchandising, and customer service.
- Develop and implement strategies to improve store efficiency and profitability.
- Lead and motivate a team of employees to achieve store goals and provide excellent customer service.
- Train and coach team members on company policies, procedures, and best practices.
- Monitor and analyze sales and performance data to identify areas for improvement and implement corrective actions.
- Collaborate with other store managers and department heads to ensure a cohesive and successful operation.
- Maintain a safe and clean working environment by enforcing company policies and procedures.
- Handle customer complaints and inquiries in a professional and timely manner.
- Manage employee schedules and allocate resources effectively to meet business needs.
- Conduct performance evaluations and provide feedback and coaching to team members.
- Ensure compliance with all company and legal regulations, policies, and procedures.
- Keep abreast of industry trends and changes in the market to make informed business decisions.
- Develop and maintain positive relationships with vendors, suppliers, and other business partners.
- Identify and implement cost-saving measures to improve operational efficiency.
- Continuously strive to improve the overall customer experience and uphold the company's reputation for excellence.
Bachelor's Degree In Business Administration, Operations Management, Or A Related Field.
Minimum Of 5 Years Of Experience In A Supervisory Or Management Role Within A Retail Or Supply Chain Environment.
Strong Leadership Skills With The Ability To Motivate And Develop A Team.
Excellent Organizational And Time-Management Abilities To Effectively Manage Multiple Projects And Priorities.
Knowledge Of Inventory Management, Supply Chain Operations, And Retail Processes.
Strategic Planning
Communication
Budget management
Leadership
Conflict Resolution
Relationship Management
Organization
Problem-Solving
Resource allocation
Performance evaluation
Time-Management
Team-Building
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Operations Team Manager in San Antonio, TX, USA is between $60,000 and $90,000 per year. This salary range can vary depending on factors such as the size and industry of the company, the level of experience of the manager, and the specific responsibilities of the role. In addition to the base salary, managers in this role may also receive bonuses or other forms of compensation.
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H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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