Welcome to H-E-B, where we are dedicated to providing exceptional service and care to our customers. We are currently seeking a highly motivated and customer-focused individual to join our team as a Pharmacy Care Representative. As a Pharmacy Care Representative, you will have the opportunity to make a positive impact on the lives of our customers by providing them with personalized care and expertise in our pharmacy department. We are looking for individuals who are passionate about helping others and have a strong attention to detail. If you have a background in pharmacy and are eager to work in a dynamic and rewarding environment, we encourage you to apply for this role.
- Greet and welcome customers to the pharmacy department.
- Provide exceptional customer service by addressing any inquiries or concerns.
- Assist customers with their prescription orders and medication refills.
- Utilize knowledge of pharmacy procedures and regulations to accurately dispense medication.
- Collaborate with pharmacists and healthcare professionals to ensure proper documentation and dispensing of medications.
- Maintain a clean and organized work environment to uphold H-E-B's standards.
- Educate customers on the proper use and potential side effects of their medications.
- Continuously develop and maintain knowledge of current medications, trends, and procedures in the pharmaceutical industry.
- Handle cash and credit transactions accurately and efficiently.
- Support the pharmacy team with inventory management and restocking of medications.
- Adhere to all safety and security protocols to ensure the well-being of our customers and team members.
- Assist with the resolution of customer complaints in a professional and timely manner.
- Maintain confidentiality of customer information in accordance with HIPAA regulations.
- Attend training sessions and meetings to stay updated on company policies and procedures.
- Act as a positive representative of H-E-B by promoting the company's values and mission.
Strong Knowledge Of Pharmacy Operations: Candidates Should Possess A Thorough Understanding Of Pharmacy Procedures, Regulations, And Protocols To Effectively Assist Customers And Communicate With Pharmacists.
Excellent Communication Skills: The Ability To Communicate Clearly And Effectively With Customers, Pharmacists, And Other Team Members Is Essential For Success In This Role.
Customer Service Experience: A Background In Customer Service Is Highly Desired, As Pharmacy Care Representatives Will Be Responsible For Providing A Positive And Helpful Experience For All Customers.
Attention To Detail: Accuracy Is Crucial In The Pharmacy Industry, And Pharmacy Care Representatives Must Have A Keen Eye For Detail To Ensure Correct Medication Dispensing And Data Entry.
Team Player Attitude: As A Member Of The Pharmacy Team, Candidates Must Be Able To Collaborate And Work Well With Others In A Fast-Paced Environment. A Positive And Cooperative Attitude Is Key For Success In This Role.
Communication
Time Management
Multitasking
Interpersonal skills
Attention to detail
customer service
Computer proficiency
Teamwork
Organization
Problem-Solving
Medication Knowledge
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Resilience
According to JobzMall, the average salary range for a Pharmacy Care Representative in Waco, TX, USA is $29,000 - $47,000 per year. This may vary depending on factors such as experience, education, and the specific company or pharmacy the representative is working for. Some companies or pharmacies may also offer additional benefits and bonuses.
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H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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