Hawaiian Telcom

Frequently Asked Questions about Hawaiian Telcom Careers

Looking for more information about Hawaiian Telcom, its products and services, and its work culture? Our comprehensive FAQs section has you covered. Explore a wide range of topics, including job opportunities, career development, employee benefits, and more, and get the answers you need to make informed decisions about your career.

Are there any benefits offered at Hawaiian Telcom?

Yes, Hawaiian Telcom offers a variety of benefits, including medical, dental, and vision insurance, a 401(k) retirement plan, paid time off, education assistance, and employee discounts.

Can I transfer to another Hawaiian Telcom location?

Yes, you can transfer to another Hawaiian Telcom location. You can contact the Hawaiian Telcom customer service team for more information.

Is Hawaiian Telcom a public or private company?

Hawaiian Telcom is a publicly traded company.

Are there any volunteer opportunities available at Hawaiian Telcom?

Yes, Hawaiian Telcom offers several volunteer opportunities through their Hawaiian Telcom Community Partners program. Through this program, volunteers can participate in activities such as beach cleanups, technology education classes, and eco-friendly events. To learn more about the program and how to get involved, visit the Hawaiian Telcom website.

What types of positions are available at Hawaiian Telcom?

Hawaiian Telcom offers a variety of positions in many areas, including customer service, technical support, network engineering, software engineering, sales, marketing, finance and accounting, human resources, information technology, and more.

What is the hiring process for Hawaiian Telcom?

The hiring process for Hawaiian Telcom typically consists of the following steps: 1. Application: Submit your resume and/or application online or in person. 2. Phone Interview: You may be asked to complete a short phone interview with a recruiter to discuss your qualifications. 3. First Interview: You will be invited to attend an in-person interview with a hiring manager, which may include a skills assessment. 4. Reference Checks: The hiring manager may contact your references to discuss your qualifications and job-related skills. 5. Second Interview: If you pass the initial interview, you may be asked to attend a second interview with a different hiring manager. 6. Background Check and Drug Test: You may be asked to complete a background check and/or drug test before being offered the job. 7. Job Offer: After passing the background check and drug test, you may be offered the job.

How do I apply for a job at Hawaiian Telcom?

To apply for a job at Hawaiian Telcom, you can visit their website at www.hawaiiantel.com and click on the “Careers” tab in the top menu. From there, you can search through their available job postings and apply for the positions that interest you.

What are the requirements to work at Hawaiian Telcom?

To work at Hawaiian Telcom, applicants must be 18 years or older and have a high school diploma or equivalent. Additionally, the company may require a valid driver’s license and/or reliable transportation, depending on the position.

Is there a dress code for Hawaiian Telcom employees?

Yes, Hawaiian Telcom has a dress code for its employees. The dress code is business casual, which includes appropriate clothing such as slacks, a collared shirt, and dress shoes. Denim and shorts are not permitted.

Is there a retirement plan for Hawaiian Telcom employees?

Yes, Hawaiian Telcom offers a variety of retirement plans for its employees. These include 401(k) plans, Defined Benefit Pension Plans, and Deferred Compensation Plans. Employees can also take advantage of Hawaiian Telcom's financial wellness program, which offers resources to help employees plan for retirement.

What kind of training is provided to Hawaiian Telcom employees?

Hawaiian Telcom provides a variety of training programs for its employees, including on-the-job training, technical training, business education, and personal development. The company also offers specialized courses and workshops, as well as external certification programs, to help employees develop and enhance their skills. Additionally, Hawaiian Telcom has a corporate university that provides online training and development opportunities.

Are there any tuition reimbursement benefits at Hawaiian Telcom?

Yes, Hawaiian Telcom offers tuition reimbursement benefits to eligible employees. Employees may receive up to $3,000 per calendar year for approved educational expenses. Eligible employees must have worked at the company for at least six months.

Does Hawaiian Telcom offer any employee discounts?

Yes, Hawaiian Telcom offers discounts for employees and their family on their home phone, internet, and TV services. Discounts range from 5-20% depending on the services selected.

Is there an Employee Assistance Program (EAP) at Hawaiian Telcom?

Yes, Hawaiian Telcom offers an Employee Assistance Program (EAP). The program provides confidential counseling, resources, and referrals to employees and their families. It also offers online resources and workshops to help employees manage stress, anxiety, and other issues.

Does Hawaiian Telcom provide any kind of childcare assistance?

Hawaiian Telcom does not provide any direct childcare assistance. However, the company does offer employees several other benefits, such as a flexible spending account for healthcare and childcare costs, a dependent care assistance program, and parental leave.

Are there any bonuses available for Hawaiian Telcom employees?

Yes, Hawaiian Telcom employees are eligible for a variety of bonuses. These bonuses can include performance-based bonuses, referral bonuses, service achievement bonuses, and more. Employees can also take advantage of tuition reimbursement, discounts on Hawaiian Telcom services, and other rewards.

Does Hawaiian Telcom offer any kind of flexible scheduling?

Yes, Hawaiian Telcom provides flexible scheduling options for their employees. The company offers several options, including part-time, job-sharing, compressed work weeks, and telecommuting.

How is performance evaluated at Hawaiian Telcom?

At Hawaiian Telcom, performance is evaluated based on the employee's ability to meet and exceed goals and objectives, as well as their ability to demonstrate and apply key competencies. The company also assesses employees' personal performance goals, customer service, teamwork, communication, problem solving, and other skills. Additionally, Hawaiian Telcom also evaluates employee performance based on their adherence to safety guidelines and procedures. Finally, the company also takes into account the employee's overall attitude and work ethic.

Are there any other perks or benefits available at Hawaiian Telcom?

Hawaiian Telcom offers a variety of additional perks and benefits, including a health and wellness program, employee discounts, tuition assistance, and more. In addition, Hawaiian Telcom employees are eligible to participate in a 401(k) plan with company matching contributions.

What is the vacation policy for Hawaiian Telcom employees?

The vacation policy for Hawaiian Telcom employees varies depending on the employee's length of service and job classification. Generally, after the completion of one year of service, employees are eligible for two weeks of paid vacation. After five years of service, employees are eligible for three weeks of paid vacation. Employees may also receive additional vacation time based on their job classification and years of service.