Hawaiian Telcom

Contact Representative

Hawaiian Telcom

Honolulu, HI, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Hawaiian Telcom, we’re looking for a Contact Representative with excellent customer service skills to provide prompt, courteous, and efficient service to our customers. We're looking for an enthusiastic team player who is organized and detail-oriented, with a passion for helping people and an ability to juggle multiple tasks.If you have the right qualifications, are passionate about customer service, and want to join a vibrant team that is committed to providing superior customer service, we want to hear from you!

Where is this job?
This job is located at Honolulu, HI, USA
Job Qualifications
  • Excellent Communication Skills

  • Knowledge Of Telecommunications Industry

  • Good Customer Service Attitude

  • Problem-Solving Ability

  • Computer Proficiency

  • Familiarity With Billing Systems

  • Basic Telephone Maintenance Knowledge

  • Experience In Telephone Customer Service

Required Skills
  • Process Improvement

  • Data Entry

  • Troubleshooting

  • Communication

  • Time Management

  • Technical Support

  • Attention to detail

  • Organizational Skills

  • customer service

  • Record keeping

  • Phone skills

  • Teamwork

  • Efficiency

  • Problem-Solving

  • Multi-tasking

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Contact Representative in Honolulu, HI, USA is between $38,000 and $50,000 per year. This salary range may vary depending on the employer, the job duties, and the experience of the Contact Representative.

Additional Information
Hawaiian Telcom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 16th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Hawaiian Telcom

Hawaiian Telcom, Inc., is the incumbent local exchange carrier or dominant local telephone company, serving the state of Hawaii. In 2005, Hawaiian Telcom Holdco, Inc., was formed by The Carlyle Group, following its purchase of the Hawaiian Telecom Inc. assets of Verizon Communications. Telcom, Inc., is the incumbent local exchange carrier or dominant local telephone company, serving the state of Hawaii.

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