Hawaiian Telcom

Service Delivery Coordinator

Hawaiian Telcom

Honolulu, HI, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you an organized and detail-oriented individual who enjoys coordinating service delivery? Hawaiian Telcom is looking for an enthusiastic Service Delivery Coordinator to join our Customer Care team. This is an exciting opportunity to join an industry-leading telecommunications organization and help ensure that our customers get the highest quality of service.Our ideal candidate will have experience in customer service and project management. They should also have excellent organizational and problem-solving skills. The Service Delivery Coordinator will need to be a team-player who is comfortable working independently. A friendly, professional demeanor and exceptional communication skills are essential.We are looking for someone who is eager to learn and grow with Hawaiian Telcom. This is a great opportunity to build a career in the telecommunications industry.Are you ready to be part of our team?

Where is this job?
This job is located at Honolulu, HI, USA
Job Qualifications
  • Ability To Work Independently And As Part Of A Team

  • Excellent Communication And Interpersonal Skills

  • Strong Customer Service Skills

  • Proficient In Ms Office

  • Attention To Detail And Accuracy

  • Organizational And Time-Management Skills

  • Ability To Multi-Task And Prioritize

  • Experience In The Telecommunications Industry

Required Skills
  • Documentation

  • Training

  • Networking

  • Communication

  • Scheduling

  • Negotiation

  • Reporting

  • Teamwork

  • Organization

  • Problem-Solving

  • Time-Management

  • Customer-Service

  • Conflict-Resolution

  • Process-Improvement

  • Technical-Support

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Service Delivery Coordinator in Honolulu, HI, USA is $43,162 to $56,354 per year. Salaries can vary depending on experience, location, and other factors.

The Service Delivery Coordinator is responsible for providing excellent customer service, coordinating service delivery, and ensuring customer satisfaction with the organization’s products and services. They are responsible for coordinating service delivery from the beginning to the end, monitoring service delivery performance, and ensuring customer satisfaction. They must have excellent interpersonal and customer service skills, strong organizational and problem-solving abilities, and familiarity with the organization’s products and services.

Additional Information
Hawaiian Telcom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 16th, 2023
Apply BeforeMay 22nd, 2025
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About Hawaiian Telcom

Hawaiian Telcom, Inc., is the incumbent local exchange carrier or dominant local telephone company, serving the state of Hawaii. In 2005, Hawaiian Telcom Holdco, Inc., was formed by The Carlyle Group, following its purchase of the Hawaiian Telecom Inc. assets of Verizon Communications. Telcom, Inc., is the incumbent local exchange carrier or dominant local telephone company, serving the state of Hawaii.

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