Case Manager Assistant

At Henry Ford Health System, we are dedicated to providing exceptional care and support to our patients and their families. As a Case Manager Assistant, you will play a vital role in ensuring that our patients receive the best possible care and assistance. We are seeking a compassionate and detail-oriented individual with strong organizational and communication skills to join our team. If you are passionate about making a difference in the lives of others and have the necessary qualifications, we encourage you to apply for this rewarding position.

1. Assist case managers in coordinating and managing patient care plans.
2. Communicate with patients and their families to provide support and education on treatment plans and resources.
3. Maintain accurate and up-to-date patient records and documentation.
4. Collaborate with healthcare team members to ensure effective and efficient delivery of care.
5. Schedule and coordinate appointments and services for patients.
6. Monitor and track patient progress and report any changes or concerns to case managers.
7. Assist in identifying and addressing any barriers to care for patients.
8. Provide emotional support and guidance to patients and their families.
9. Participate in team meetings and contribute to the development of care plans.
10. Adhere to all relevant policies, procedures, and regulations.
11. Maintain confidentiality and professionalism in all interactions.
12. Continuously seek opportunities for personal and professional development.
13. Advocate for patients' rights and needs.
14. Collaborate with community resources to provide additional support and services for patients.
15. Handle administrative tasks such as filing, data entry, and answering phone calls.
16. Provide exceptional customer service to patients and their families.
17. Adhere to all safety and infection control protocols.
18. Assist with discharge planning and transition of care for patients.
19. Perform other duties as assigned by case managers or supervisors.
20. Uphold the values and mission of Henry Ford Health System in all job duties and interactions.

According to JobzMall, the average salary range for a Case Manager Assistant in Detroit, MI, USA is between $38,000 and $51,000 per year. This can vary depending on factors such as experience, education, and the specific industry or company the individual is working for.

The Henry Ford Health System is a comprehensive, integrated, non-profit health care organization in Metro Detroit. The corporate office is at One Ford Place, Detroit, Michigan. Henry Ford established the health system in 1915, and it is currently run by a 15-member board of trustees.