Henry Ford Health System

Detroit, MI, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Henry Ford Health System, where our mission is to provide compassionate, innovative care to our patients. We are currently seeking a detail-oriented and customer-focused Pharmacy Clerk to join our team. As a Pharmacy Clerk, you will play a vital role in assisting our pharmacists and ensuring efficient operations of our pharmacy. Your strong organizational skills and excellent communication abilities will be essential in providing top-notch service to our patients. If you are passionate about healthcare and have the necessary qualifications, we invite you to apply for this exciting opportunity.

  1. Greet and welcome patients to the pharmacy with a positive and friendly attitude.
  2. Assist pharmacists with daily tasks, including receiving and processing medication orders and refills.
  3. Maintain accurate and organized records of all patient information and medications.
  4. Communicate effectively with patients and healthcare providers to ensure timely and accurate dispensing of medications.
  5. Adhere to all relevant laws, regulations, and organizational policies and procedures to maintain patient safety and confidentiality.
  6. Handle cash transactions and maintain accurate records of all financial transactions.
  7. Collaborate with other healthcare professionals to provide excellent customer service and patient care.
  8. Assist in maintaining inventory levels and ordering medications as needed.
  9. Educate patients on proper medication use and potential side effects.
  10. Continuously update knowledge of medications, insurance plans, and pharmacy best practices to provide the highest quality of service to patients.
  11. Maintain a clean and organized workspace to ensure a safe and efficient work environment.
  12. Assist in training new pharmacy staff members and provide support to colleagues when needed.
  13. Attend all required trainings and meetings to stay informed on new medications, procedures, and policies.
  14. Follow all safety protocols and report any potential hazards or incidents to the appropriate personnel.
  15. Provide excellent customer service by addressing patient concerns and resolving any issues in a timely and professional manner.
Where is this job?
This job is located at Detroit, MI, USA
Job Qualifications
  • High School Diploma Or Equivalent: A Pharmacy Clerk At Henry Ford Health System Must Have A Minimum Of A High School Diploma Or Equivalent To Be Considered For The Position. This Ensures That The Candidate Has A Basic Level Of Education And Knowledge Required For The Job.

  • Previous Pharmacy Or Healthcare Experience: Prior Experience Working In A Pharmacy Or Healthcare Setting Is Highly Desirable For A Pharmacy Clerk At Henry Ford Health System. This Experience Can Include Working As A Pharmacy Technician, Medical Assistant, Or In A Similar Role.

  • Strong Customer Service Skills: Since Pharmacy Clerks Interact With Patients And Customers On A Daily Basis, Excellent Customer Service Skills Are A Must. They Should Have The Ability To Communicate Effectively, Be Empathetic, And Provide High-Quality Service To All Patients And Customers.

  • Attention To Detail: Pharmacy Clerks Are Responsible For Accurately Entering And Managing Patient And Medication Information. Therefore, Attention To Detail Is Crucial To Ensure That There Are No Errors Or Mistakes That Could Potentially Harm Patients.

  • Knowledge Of Pharmacy Software And Technology: Henry Ford Health System Uses Advanced Pharmacy Software And Technology To Manage Patient Information And Medication Orders. Therefore, Candidates For This Position Should Have A Basic Understanding Of Pharmacy Software And Be Comfortable Using Technology For Daily Tasks.

Required Skills
  • Data Entry

  • Inventory Management

  • Filing

  • Multitasking

  • Attention to detail

  • customer service

  • Cash Handling

  • Teamwork

  • Medication Dispensing

  • Phone Etiquette

  • Insurance Billing

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Pharmacy Clerk in Detroit, MI, USA is between $25,000 and $35,000 per year. This may vary depending on the specific employer, location, and years of experience. Some pharmacy clerks may also receive additional benefits such as healthcare and retirement plans.

Additional Information
Henry Ford Health System is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 20th, 2023
Apply BeforeMay 22nd, 2025
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About Henry Ford Health System

The Henry Ford Health System is a comprehensive, integrated, non-profit health care organization in Metro Detroit. The corporate office is at One Ford Place, Detroit, Michigan. Henry Ford established the health system in 1915, and it is currently run by a 15-member board of trustees.

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