Specialist - Employee Services

Are you passionate about providing exceptional service to employees and creating a positive work experience? Do you have a strong background in employee relations and HR policies? Look no further, Henry Ford Health System is seeking a dedicated and experienced Specialist - Employee Services to join our dynamic team. In this role, you will have the opportunity to support and enhance the overall employee experience by providing expert guidance, handling employee inquiries and concerns, and ensuring compliance with HR policies and procedures. If you possess excellent communication skills, a keen attention to detail, and a desire to make a difference in the lives of our employees, we want to hear from you!

1. Provide exceptional customer service to employees by promptly responding to inquiries and concerns in a professional and courteous manner.
2. Serve as the main point of contact for all employee relations issues, including but not limited to, performance management, workplace conflict, and disciplinary actions.
3. Develop and implement strategies to improve the overall employee experience and foster a positive work environment.
4. Stay up-to-date on all HR policies and procedures and ensure compliance with federal, state, and local laws.
5. Conduct thorough investigations into employee complaints and concerns, and provide timely and appropriate resolution.
6. Collaborate with HR team members to identify trends and areas for improvement in employee relations.
7. Proactively identify potential employee relations issues and provide recommendations for resolution.
8. Maintain accurate and up-to-date employee records and documentation related to employee relations matters.
9. Assist in the development and delivery of training programs related to employee relations and HR policies.
10. Act as a liaison between employees and management to ensure effective communication and understanding.
11. Represent the organization in a professional manner and uphold our values and mission.
12. Continuously seek opportunities to enhance the employee experience and contribute to a positive and inclusive workplace culture.
13. Maintain confidentiality and handle sensitive information with discretion.
14. Perform other HR-related duties and projects as assigned by management.

According to JobzMall, the average salary range for a Specialist - Employee Services in Detroit, MI, USA is $51,000 to $80,000 per year. This range can vary depending on the specific job responsibilities, experience level, and the company's size and industry. Factors such as additional benefits and bonuses may also affect the salary range for this position.

The Henry Ford Health System is a comprehensive, integrated, non-profit health care organization in Metro Detroit. The corporate office is at One Ford Place, Detroit, Michigan. Henry Ford established the health system in 1915, and it is currently run by a 15-member board of trustees.