HSBC

Brand Social Media Marketing Manager

HSBC

London, UK
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We are seeking a highly motivated and results-driven Brand Social Media Marketing Manager to join our dynamic team at HSBC. As a global financial institution, our brand reputation is of utmost importance, and we are looking for a talented individual who can effectively showcase our brand through various social media channels. This role requires a creative and strategic thinker with a deep understanding of social media trends and best practices. If you are passionate about building a strong brand presence and have a proven track record in social media marketing, we encourage you to apply for this exciting opportunity.

  1. Develop and implement comprehensive social media marketing strategies to promote the HSBC brand and increase brand awareness.
  2. Manage and maintain all social media accounts for HSBC, including but not limited to Facebook, Twitter, Instagram, and LinkedIn.
  3. Create engaging and relevant content for social media platforms that align with HSBC's brand messaging and image.
  4. Monitor and analyze social media metrics and provide regular reports to track the success and impact of social media campaigns.
  5. Collaborate with cross-functional teams to ensure brand consistency and alignment across all social media channels.
  6. Stay up-to-date with industry trends and best practices in social media marketing to identify opportunities for HSBC.
  7. Monitor and respond to customer inquiries and comments on social media in a timely and professional manner.
  8. Identify and collaborate with influencers and brand ambassadors to expand the reach and impact of HSBC's social media presence.
  9. Develop and manage social media advertising campaigns to reach targeted audiences and achieve marketing objectives.
  10. Stay informed about social media policies and guidelines to ensure compliance with legal and ethical standards.
  11. Proactively identify and address any potential issues or crises on social media that may impact HSBC's brand reputation.
  12. Continuously track and report on the performance of competitors' social media efforts to inform future strategies.
  13. Train and educate team members on social media best practices and provide guidance for effective social media usage.
  14. Participate in brainstorming sessions and contribute creative ideas for social media campaigns and initiatives.
  15. Foster a positive and collaborative work environment while representing HSBC's brand values.
Where is this job?
This job is located at London, UK
Job Qualifications
  • Experience In Social Media Marketing: The Ideal Candidate For This Role Should Have A Strong Background In Social Media Marketing, With A Proven Track Record Of Managing Successful Campaigns. They Should Be Well-Versed In Various Social Media Platforms, Analytics Tools, And Best Practices For Engaging With Customers Online.

  • Brand Management Expertise: A Brand Social Media Marketing Manager At Hsbc Should Have Extensive Experience In Managing And Promoting A Brand's Image And Messaging. They Should Have A Deep Understanding Of The Company's Brand Values And Mission, And Be Able To Effectively Communicate These Through Social Media Channels.

  • Strategic Thinking And Planning: The Right Candidate Should Be A Strategic Thinker And Planner, With The Ability To Develop And Execute A Comprehensive Social Media Strategy That Aligns With The Overall Marketing And Business Goals Of Hsbc. This Includes Setting Measurable Objectives, Identifying Target Audiences, And Creating Engaging Content.

  • Strong Communication And Interpersonal Skills: As A Key Representative Of Hsbc's Brand On Social Media, The Brand Social Media Marketing Manager Should Possess Excellent Communication And Interpersonal Skills. They Should Be Able To Communicate Effectively With Both Internal Stakeholders And External Audiences, And Have The Ability To Handle Both Positive And Negative Interactions With Customers.

  • Knowledge Of Financial Industry: Hsbc Is A Leading Global Bank, And The Ideal Candidate Should Have A Good Understanding Of The Financial Industry And Its Regulations. This Includes Staying Updated On Industry Trends And Developments, As Well As Ensuring Compliance With Relevant Laws And Guidelines In All Social Media Activities.

Required Skills
  • Crisis Management

  • Content Creation

  • Brand management

  • Paid Social Advertising

  • Community building

  • Campaign development

  • Social media strategy

  • digital storytelling

  • Audience Engagement

  • Influencer Partnerships

  • Analytics And Reporting

Soft Skills
  • Communication

  • Leadership

  • Time management

  • creativity

  • Organization

  • flexibility

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Brand Social Media Marketing Manager in London, UK is between £35,000 to £50,000 per year. However, this can vary depending on factors such as experience, company size, and industry. Some companies may also offer additional benefits and bonuses.

Additional Information
HSBC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 26th, 2024
Apply BeforeMay 22nd, 2025
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About HSBC

HSBC Holdings Plc operates as a holding company for the HSBC Group. It provides banking and financial services through four global businesses, including Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets and Global Private Banking. The company's operating segments are organized into six geographical regions, including Europe, Hong Kong, Rest of Asia Pacific, Middle East and North Africa, North America and Latin America.

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