Client Services Manager Receivables Finance / Forfait

Are you a highly organized and customer-focused individual looking for a dynamic role in the financial industry? Look no further than HSBC's Client Services Manager position in Receivables Finance/Forfait. As a Client Services Manager, you will play a crucial role in managing the receivables finance portfolio, ensuring timely and efficient delivery of services to our clients. We are looking for a driven and detail-oriented professional who excels in building and maintaining strong relationships with clients. If you have a passion for finance and a track record of delivering exceptional customer service, we want you on our team. Join us at HSBC and take your career to the next level.

1. Manage receivables finance portfolio: The primary responsibility of the Client Services Manager will be to manage the receivables finance portfolio for HSBC. This includes overseeing the processing, monitoring, and reporting of all receivables finance transactions for clients.
2. Ensure timely and efficient delivery of services: The Client Services Manager will be responsible for ensuring that all services provided to clients are delivered in a timely and efficient manner. This includes setting and meeting deadlines, prioritizing tasks, and resolving any issues that may arise.
3. Build and maintain relationships with clients: Building and maintaining strong relationships with clients is essential in this role. The Client Services Manager will be responsible for understanding clients' needs and preferences, addressing any concerns or complaints, and providing excellent customer service.
4. Monitor and report on portfolio performance: The Client Services Manager will be responsible for monitoring the performance of the receivables finance portfolio and providing regular reports to upper management. This includes analyzing data, identifying trends, and making recommendations for improvement.
5. Collaborate with internal teams: The Client Services Manager will work closely with various internal teams, including sales, operations, and credit, to ensure smooth and efficient processes. They will also collaborate on projects and initiatives to enhance the client experience and improve overall portfolio performance.
6. Stay updated on industry and regulatory changes: It is the responsibility of the Client Services Manager to stay up-to-date with industry and regulatory changes related to receivables finance. This includes understanding the impact on clients and ensuring compliance with all relevant laws and regulations.
7. Train and develop team members: The Client Services Manager will be responsible for training and developing team members to ensure they have the necessary skills and knowledge to provide excellent customer service and effectively manage the receivables finance portfolio.
8. Identify and implement process improvements: The Client Services Manager will continuously evaluate processes and procedures to identify areas for improvement. They will then implement changes to enhance efficiency, accuracy, and customer satisfaction.
9. Represent HSBC in

According to JobzMall, the average salary range for a Client Services Manager Receivables Finance / Forfait in 40 Düsseldorf, Germany is €70,000-€90,000 per year. However, the salary can vary depending on factors such as the company, industry, and level of experience. Additionally, bonuses and benefits may also be included in the total compensation package.

HSBC Holdings Plc operates as a holding company for the HSBC Group. It provides banking and financial services through four global businesses, including Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets and Global Private Banking. The company's operating segments are organized into six geographical regions, including Europe, Hong Kong, Rest of Asia Pacific, Middle East and North Africa, North America and Latin America.